For petroleum marketers, now on the other side of Outdoor EMV implementation, payments at the pump seem more secure and less prone to fraud. This view is only somewhat true, however: Committing fraud by way of stolen card is now more difficult, but sensitive payment data is both more vulnerable and more under attack than…
Remote ordering and curbside pickup arrived quickly during the pandemic- what will merchants deliver next?
The COVID-19 pandemic brought an acute need to quickly implement remote ordering, delivery and curbside pickup, along with flexible online payment options. Having forever relied on customers coming into their locations to buy items and interact directly, their very survival was on the line. Speed to implement became the sole criteria, with thoughts about customers,…
Frictionless Stores are Fast Becoming a Necessity
When consumers develop a want or a need for a good or a service, they ask themselves a question: what’s the quickest and easiest way to obtain it? As frictionless experiences gain popularity, your brand experience must be flexible and efficient enough to ensure you gain inclusion in your consumer’s consideration set.
What’s happened with chargebacks since the Outdoor EMV Liability Shift?
For petroleum marketers, the April 17, 2021, Outdoor EMV liability shift has come and gone, but how has the shift impacted chargebacks at sites? Petroleum marketers have reported an influx of incorrect chargebacks flowing through, citing three primary aberrations: mobile transactions showing chargeback reasons related to EMV transactions, reason codes related to goods and services…
Choosing Your Custom Development Vendor
Given the complexity of today’s organizational architectures, the need for custom development work has become increasingly prevalent. However, for organizations seeking to embark on custom development initiatives, the race to implement can oftentimes cloud decision-makers from asking key questions to ensure they are selecting the right development shop for the job.
What’s Coming in PCI DSS 4.0 and How Should You Prepare?
Merchants can expect significant changes forthcoming in PCI 4.0 for the standard to match the current state of our payments ecosystem.
How should petroleum marketers think about electric vehicles and their impact?
As the number of electric vehicles on the road begins to climb, gas station operators need to begin thinking about how they will keep consumers who have long filled up their gasoline engines on their lots. For petroleum marketers looking to be early movers, the lack of mass adoption of electric vehicles, combined with differing…
The CPRA Takes Effect Sooner Than You Might Think
While January 1, 2023 sounds like it’s eons away, from a project planning and assessment timeline perspective, it’s quite soon. When you add in the CPRA lookback period of January 1, 2022, and associated fines and penalties that will hit in 2023, planning takes on even greater importance.
How do you know if your business is ready for a solution provider?
Before wading into the daunting task of selecting solution providers, clearly and intentionally setting your strategy will help define your technology roadmap.
Eight Digit BIN Expansion Only 12 Months Away
April 2022 may as well be tomorrow in the scheme of assessing, planning, testing and completing projects to mitigate the impact of the eight-digit BIN expansion that Visa will be imposing on merchants.
The Liability Shift for Outside Payment Fraud at Gas Stations is Looming
There are efficiencies that can be gained with any hardware or software upgrade, especially with a project as intensive as becoming Outdoor EMV compliant.
Is a Tailored Managed Fraud Service Right for Your Business?
Recently, Danny Omiliak, Senior Consultant with W. Capra Consulting Group, was enjoying some time away from his Chicago home, visiting Arizona. At the same time, however, Danny’s credit card was making purchases around Chicagoland. Imagine for a moment, that you were a merchant among the handful where Danny’s stolen card was used- do you have…