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Category: RETAILSYSTEMS+

What does the new Taco Bell Defy concept mean for Convenience?

This new Taco Bell concept should not be seen merely as a signal to other fast-food operators and Quick Service Restaurants (QSR) that change is coming; this is a sign to all who strive to offer quick, convenient, access to high quality food and drink that adaptation is required.  As a company, you don’t get…

June 13, 2022 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, RETAILSYSTEMS+, Uncategorized Consumer Engagement, consumer experience, convenience, Digital commerce, QSRs
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How Your Competitors Inform Your Program Strategy

While too strong of a focus on the competition will not lead you closer to a winning program strategy, collecting competitive insights with purpose as part of your broader program strategy can enable new insights to help you serve your consumer base. These insights can solidify your understanding of table stakes, barriers to entry, and…

June 6, 2022 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, RETAILSYSTEMS+ competitive insights, consumer experience, expectation transfer, program strategy
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Now May Be the Time for a Resale Platform

Beyond the financial benefits, there are plenty of benefits associated with the RaaS model. From a branding perspective, when the merchant stamps the resale, it signals to the world that the product holds up through time and use. There’s also an ecological and reputational advantage to RaaS in that resale is both sustainable and eco-friendly.

May 26, 2022 by wcapra No comment(s) DIGITAL+, LOYALTY+, RETAILSYSTEMS+ Digital commerce, RaaS, Retail as a Service, retail systems, Retail Technology
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How and when to forge boldly ahead with an autonomous checkout solution?

Consumer expectations around reduced friction at checkout, not waiting in long lines and burgeoning labor shortages have made self-checkout solutions more imperative than ever before.

May 12, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+ Consumer Engagement, consumer experience, POS, Retail Technology, self checkout
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Leaping from Level 2 to Level 1 PCI Merchant Status? Here's how we can help.

For many merchants, PCI Compliance and related activities are a necessary annual pursuit that require additional work for resource strapped internal business units.  The looming complexities of PCI DSS 4.0, combined with transitioning to a Level 1 merchant, will likely leave many organizations in the lurch as they determine how to handle these increased responsibilities.

March 25, 2022 by wcapra No comment(s) PAYMENTS+, RETAILSYSTEMS+, SECURITY+ data security, payment security, Payment Technology, pci, PCI compliance, pci-dss
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The Top Upcoming Card Brand Changes All Merchants Should Know About

Any time the card brands introduce a new change, it has potential to carry significant impact to the merchant community. In this article, we’ll examine the top merchant-facing changes recently announced by Mastercard, Visa, AMEX, and/or Discover.

March 17, 2022 by wcapra No comment(s) PAYMENTS+, RETAILSYSTEMS+ EMV, payment cards, Payments
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Buy Now, Pay Later is here to stay. But should your business be ready?

Many consumers and merchants have embraced Buy Now, Pay Later (BNPL) solutions. For merchants, the opportunity to boost their basket sizes, increase total transaction volume, and access a broader demographic base has been a boon. Consumers view it as a way of purchasing big ticket items while avoiding the burden of high-interest credit card debt.…

December 16, 2021 by wcapra No comment(s) DIGITAL+, PAYMENTS+, RETAILSYSTEMS+ BNPL, buy now pay later, Payment Technology, Payments, payments industry, retail payments
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Why should merchants consider implementing a Buy Now, Pay Later (BNPL) solution?

BNPL can be viewed as an extension of the consumer credit card programs that emerged in the late 1980s, but with a unique upside for merchants. In contrast to credit cards, BNPL companies help expand the available consumer base, but they adopt the risk themselves by funding the purchase to the merchant immediately and allowing…

October 21, 2021 by wcapra No comment(s) DIGITAL+, PAYMENTS+, RETAILSYSTEMS+ BNPL, payment solutions, Payment Technology, Payments, Retail Technology
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How does your organization leverage transaction data?

Data-driven decision making has become pivotal in the corporate world. As consumers leverage a wide array of options to complete transactions, maintaining an awareness of those consumers, their spending habits, and their experience across business systems is critical to remaining competitive in the marketplace. Data is critical to those activities, and for merchants, leveraging transaction…

September 17, 2021 by wcapra No comment(s) DIGITAL+, PAYMENTS+, RETAILSYSTEMS+ consumer behavior, cost of acceptance, payment solutions, Payments, transaction data
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Outdoor EMV helped defray fraud, but what about improving security and protecting cardholder data for petroleum marketers?

For petroleum marketers, now on the other side of Outdoor EMV implementation, payments at the pump seem more secure and less prone to fraud. This view is only somewhat true, however: Committing fraud by way of stolen card is now more difficult, but sensitive payment data is both more vulnerable and more under attack than…

August 27, 2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ data security, p2pe, payment security, Payments, Petroleum, retail petroleum
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Remote ordering and curbside pickup arrived quickly during the pandemic- what will merchants deliver next?

The COVID-19 pandemic brought an acute need to quickly implement remote ordering, delivery and curbside pickup, along with flexible online payment options. Having forever relied on customers coming into their locations to buy items and interact directly, their very survival was on the line. Speed to implement became the sole criteria, with thoughts about customers,…

July 21, 2021 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, RETAILSYSTEMS+ customer experience, online ordering, QSRs, remote ordering, restaurant ordering solutions, restaurant technology
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Frictionless Stores are Fast Becoming a Necessity

When consumers develop a want or a need for a good or a service, they ask themselves a question: what’s the quickest and easiest way to obtain it? As frictionless experiences gain popularity, your brand experience must be flexible and efficient enough to ensure you gain inclusion in your consumer’s consideration set.

June 30, 2021 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, RETAILSYSTEMS+ cashless, customer experience, Digital commerce, frictionless stores, Loyalty
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