OPERATIONS SERVICES
Data Privacy
W. Capra designs and implement solutions for your organization to comply with evolving data privacy laws. Using a NIST Data Privacy Framework approach, we help organizations design and implement a cross-functional solution that is compliant with legal requirements posed by privacy laws such as CCPA and GDPR. Our team is uniquely positioned to operationalize data privacy requirements to manage the transition to compliance, all while minimizing disruption to your existing business.
Our expertise includes privacy data mapping, gap analysis of applicable laws and privacy requirements, designing and implementing data subject request (DSR) processes, and establishing intake methods for consumer requests. We can also augment your data privacy program by conducting Data Privacy Impact Assessment (DPIAs) and ensuring ongoing privacy compliance.
W. Capra is an industry leader when it comes to privacy, initially providing comments to the draft NIST privacy framework and later adopting the framework as the foundation for privacy engagements. We continue to bring awareness to privacy issues through our work as the chair of the Conexxus Data Privacy Working Group, as well as engaging with the International Association of Privacy Professional (IAPP). W. Capra consultants are continually monitoring the changing privacy landscape to assist our clients with the latest privacy technologies and information.
Latest Insights
- Why should merchants work with W. Capra on their Fraud Management program?The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
- What’s In Store for Retail: Industry Trends to WatchWhile uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
- As Technology Evolves, So Does the Need for Quality AssuranceAs the industry witnesses constant innovation and the introduction of new solutions, QA capabilities have become table stakes for ensuring the smooth functioning of consumer-facing and back-end technology. Whether rolling out new capabilities, maintaining existing solutions, or testing hypotheses, technological advances have introduced new channels that require rigid testing.
