OPERATIONS SERVICES
Data Privacy
W. Capra designs and implement solutions for your organization to comply with evolving data privacy laws. Using a NIST Data Privacy Framework approach, we help organizations design and implement a cross-functional solution that is compliant with legal requirements posed by privacy laws such as CCPA and GDPR. Our team is uniquely positioned to operationalize data privacy requirements to manage the transition to compliance, all while minimizing disruption to your existing business.
Our expertise includes privacy data mapping, gap analysis of applicable laws and privacy requirements, designing and implementing data subject request (DSR) processes, and establishing intake methods for consumer requests. We can also augment your data privacy program by conducting Data Privacy Impact Assessment (DPIAs) and ensuring ongoing privacy compliance.
W. Capra is an industry leader when it comes to privacy, initially providing comments to the draft NIST privacy framework and later adopting the framework as the foundation for privacy engagements. We continue to bring awareness to privacy issues through our work as the chair of the Conexxus Data Privacy Working Group, as well as engaging with the International Association of Privacy Professional (IAPP). W. Capra consultants are continually monitoring the changing privacy landscape to assist our clients with the latest privacy technologies and information.

Latest Insights
- Top Trends Every Retailer Should Be Aware of for 20232023 marks the fourth year of a decade that began with a once-in-a-lifetime pandemic that transformed the retail industry. As supply chain issues and other economic challenges caused by the pandemic continue to fester, retailers are finding a new normal with hybrid shopping. This means retailers have even more opportunities to create new offerings and optimize the consumer journey.
- Are you using vendors in your tech stack for the core function they bring to your organization?In recent years, the industry has witnessed a hybrid approach to the two vendor managements models detailed here. In this hybrid model, a payment orchestration layer or a gateway provides pre-existing, best-in-class integrations for a merchant to leverage.
- Why does the Sephora data privacy fine matter for large merchants, and what is the Global Privacy Control (GPC)?The Sephora decision signals that California is serious about enforcing data privacy legislation. The Sephora ruling was, more broadly, a warning shot for companies. It was the first action taken by an Attorney General to levy a fine against any company for failure to comply with CCP