TECHNOLOGY SERVICES
Solution & Data Architecture
The Fourth Industry Revolution (IR4) is upon us. To thrive in this environment, innovations must be developed to meet current and future business needs. W. Capra has a team of retail architects that specialize in evaluating business needs, data requirements and industry innovations to engineer best-in-class, business-minded solutions supporting strategic roadmaps.
W. Capra’s approach is to analyze, architect, and implement. An analysis will be conducted of the current environment, the strategic roadmap, and industry innovations. The solution is then architected based on the analysis while ensuring standards-driven integration between components is fit-for-purpose, extensible and scalable. During the implementation process, we work to ensure the architecture is implemented properly, tested and reviewed to guarantee the solution is setup and operating as designed.

Latest Insights
- Should You Be Installing a Retail Charge Point Network?As EV adoption continues to rise, retailers who own real estate face a critical decision on whether, and how, to implement a charge point network. Often described as a nexus of charge points that enables EV owners to charge their vehicles, track which charge points they engage with, and predictably know which adapters are available, charge point networks can deliver long-term benefits to retailers as well as consumers.
- When Should a Merchant Be Merchant of Record?The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.
- How does Artificial Intelligence fit into my business? Even without a full-blown AI usage program, giving employees clear direction on where and how AI can be used within your company is crucial. Concerns about consumer privacy, business trade secrets, non-disclosure agreements, the use of copyrighted information, and even the accuracy of ChatGPT’s output need to be addressed in this guidance, or else employees may opt to make their own choices about use of these tools in the workplace.