Process Optimization

TRANSFORMATION SERVICES

Process Optimization

Process optimization is the act of identifying and implementing new processes, or methods, that make the business more efficient and cost effective.

W. Capra excels in identifying operational inefficiencies to streamline processes and reduce business’ costs. We have extensive expertise in payment operations and retail technology. W. Capra will work with you to identify areas for optimization and design a plan to implement changes that will result in efficiencies and cost savings.

Latest Insights

  • Why does the Sephora data privacy fine matter for large merchants, and what is the Global Privacy Control (GPC)?
    The Sephora decision signals that California is serious about enforcing data privacy legislation. The Sephora ruling was, more broadly, a warning shot for companies. It was the first action taken by an Attorney General to levy a fine against any company for failure to comply with CCP
  • Operational Integrity more vital than ever
    As technology is pervasive at retail locations supporting more offers and consumer engagement options, the resiliency of this technology must be monitored and assured. Making sure that products are available, priced correctly, and that consumers can transact with prescribed offers, earn loyalty and use desired payment is critical to the business.
  • Can your business fully automate UAT and Certification?
    titive tasks in place of manual human re-entry. Given the current state of automated testing, however, W. Capra urges any merchant exploring automated capabilities to ensure that human resources continue to remain a part of testing— not just to oversee testing robotics, but to play an active role in the QA process where robotics have not yet proven effective. 

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