W. Capra has extensive experience with numerous large, mid, and small-scale Point-of-Sale (POS) deployments. We are familiar with the pitfalls that could change a smooth deployment into one that is much less desirable. Our past and continued involvement with testing, certification, and deployment of POS systems, working knowledge of the retail industry, and ongoing conversations with numerous POS vendors makes W. Capra uniquely positioned to provide guidance in POS decisions, upgrades, and deployments.
Whether serving a retailer, franchisee, or POS vendor, W. Capra’s knowledge and experience can be leveraged to minimize the complexities of the POS landscape. From decisions on new POS selections to development of release and support documentation and the intricacies of POS deployments, W. Capra has the knowledge and experience to complete the task in a timely and cost-efficient manner.
- When Should a Merchant Be Merchant of Record?The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.
- How does Artificial Intelligence fit into my business? Even without a full-blown AI usage program, giving employees clear direction on where and how AI can be used within your company is crucial. Concerns about consumer privacy, business trade secrets, non-disclosure agreements, the use of copyrighted information, and even the accuracy of ChatGPT’s output need to be addressed in this guidance, or else employees may opt to make their own choices about use of these tools in the workplace.
- Which is Better: A Global or a Local Operating Model? Hint – It Depends on YouA global approach can give you consistency and standardization. Beyond the cost savings and potential negotiation power that a common global architecture can introduce, a global operating model gives businesses the power to ensure consistent branding and quality assurance, regardless of geography.