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Your Partner In
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Commerce Everywhere

We Are W. Capra

W. Capra Consulting Group is an industry leader in providing IT and business focused advisory and professional services in retail technology. For more than twenty years, we have helped organizations of all sizes understand, develop, and execute strategies to solve the toughest challenges related to consumer experience and engagement, store and corporate operations, and risk management. The W. Capra team is composed of industry experts who possess deep insight and experience across the industries that we serve.

Our Specialties

Woman on Phone In Store_Consumer Engagement

We have the experience to support your Consumer Experience & Engagement initiatives whether you are a brick and mortar, eCommerce or omnichannel retailer.

Corporate operations system

Our Store & Corporate Operations experience include focused work in the selection and implementation of a wide variety of solutions ranging from Point-of-Sale (POS) to back-office systems.

Person on laptop secure login_Risk Consulting

We maintain a dedicated team of Risk Consultants that has experience working to prevent and address the myriad shifting threats facing your organization. We have worked across a wide spectrum of different organizations to help deliver them data security piece of mind.

Trellix Professional Services

We have a highly specialized team dedicated to Trellix’s product suite. Since our sole focus and dedication is Trellix products, we can provide the highest levels of assurance that we will complete your project swiftly, succinctly and accurately.

How Can We Help You?

CAPRAplus

Your Source for Actionable Insight from the Experts at W. Capra

  • Keeping an eye on Credit Cards in Congress
    Should the CCCA bill pass, there will certainly be available savings on credit card fees from the forced competition, but this will also require significant planning. Adding a second routing option is not as easy as just toggling a switch.
  • How to Approach Implementing Autonomous Checkout
    Though autonomous checkout has demonstrated clear benefits to those who implement it well, the implementation doesn’t come without its challenges. One of the biggest pitfalls we see in self-checkout implementations is the propensity to treat this new technology as we would treat any other POS terminal.
  • Are you using vendors in your tech stack for the core function they bring to your organization?
    In recent years, the industry has witnessed a hybrid approach to the two vendor managements models detailed here. In this hybrid model, a payment orchestration layer or a gateway provides pre-existing, best-in-class integrations for a merchant to leverage.