INDUSTRIES

Digital Goods & Services

Our experts enable digital goods and services organizations to deliver custom-tailored consumer & business-facing billing subscription experiences that improve operations. Whether helping new entrants to navigate a program launch or guiding market leaders through platform enhancements, W. Capra can help grow your digital business.

Leveraging full-suite expertise, we optimize engagements for your technology stack and brand strategy, adopting a holistic view on challenges that range from vendor selection to architecture design and solution development. Our experts navigate the pain points of dunning, hard and soft declines, upsells and downsells, and fraud mitigation to ensure that your technology is custom-tailored to your business model.

Latest Insights

  • Why should merchants work with W. Capra on their Fraud Management program?
    The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience. 
  • What’s In Store for Retail: Industry Trends to Watch
    While uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
  • What Merchants Need to Know About the Visa / Mastercard Settlement
    Though there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.

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