Dining & Quick Serve Restaurants (QSRs)
W. Capra’s extensive experience with dining and QSR retailers extends from cherished regional chains to corporations loved globally. Whether helping retailers to elevate the consumer experience, optimize business operations, or improve security measures, W. Capra enables restaurants and QSRs of all sizes to define and achieve their strategic goals.
Our team of experts specializes in helping our clients design and implement innovative solutions to address challenges and optimize operations in-store, at the drive thru, at curbside pickup and in the digital channel. Leveraging this experience enhances our ability to provide a bridge between business and customer needs to find solutions to address both of them. Working closely with our dining and QSR clients, the solutions we help deliver lead to tangible business results with proven Return on Investment (ROI).
- Should You Be Installing a Retail Charge Point Network?As EV adoption continues to rise, retailers who own real estate face a critical decision on whether, and how, to implement a charge point network. Often described as a nexus of charge points that enables EV owners to charge their vehicles, track which charge points they engage with, and predictably know which adapters are available, charge point networks can deliver long-term benefits to retailers as well as consumers.
- When Should a Merchant Be Merchant of Record?The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.
- How does Artificial Intelligence fit into my business? Even without a full-blown AI usage program, giving employees clear direction on where and how AI can be used within your company is crucial. Concerns about consumer privacy, business trade secrets, non-disclosure agreements, the use of copyrighted information, and even the accuracy of ChatGPT’s output need to be addressed in this guidance, or else employees may opt to make their own choices about use of these tools in the workplace.