Dining & Quick Serve Restaurants (QSRs)
W. Capra’s extensive experience with dining and QSR retailers extends from cherished regional chains to corporations loved globally. Whether helping retailers to elevate the consumer experience, optimize business operations, or improve security measures, W. Capra enables restaurants and QSRs of all sizes to define and achieve their strategic goals.
Our team of experts specializes in helping our clients design and implement innovative solutions to address challenges and optimize operations in-store, at the drive thru, at curbside pickup and in the digital channel. Leveraging this experience enhances our ability to provide a bridge between business and customer needs to find solutions to address both of them. Working closely with our dining and QSR clients, the solutions we help deliver lead to tangible business results with proven Return on Investment (ROI).
- Why does the Sephora data privacy fine matter for large merchants, and what is the Global Privacy Control (GPC)?The Sephora decision signals that California is serious about enforcing data privacy legislation. The Sephora ruling was, more broadly, a warning shot for companies. It was the first action taken by an Attorney General to levy a fine against any company for failure to comply with CCP
- Operational Integrity more vital than everAs technology is pervasive at retail locations supporting more offers and consumer engagement options, the resiliency of this technology must be monitored and assured. Making sure that products are available, priced correctly, and that consumers can transact with prescribed offers, earn loyalty and use desired payment is critical to the business.
- Can your business fully automate UAT and Certification?titive tasks in place of manual human re-entry. Given the current state of automated testing, however, W. Capra urges any merchant exploring automated capabilities to ensure that human resources continue to remain a part of testing— not just to oversee testing robotics, but to play an active role in the QA process where robotics have not yet proven effective.