INDUSTRIES
Convenience & Energy
W. Capra’s roots are in Convenience & Energy. Our founding partners and many of our employees cut their teeth working for global convenience and energy leaders before joining the W. Capra team. This experience is fundamental to navigate through complex client organizations and their distributors to flawlessly execute programs. Consumers have many choices when deciding what convenience and energy companies to do business with, and W. Capra understands there is no margin for error when supporting or leading retail technology initiatives that may directly impact a company’s relationship with their customers.
W. Capra is a trusted and respected name because of our work with industry groups including Conexxus, NACS, the Merchant Advisory Group, and more to advance opportunities that benefit the industry as a whole. We take that knowledge and develop customized solutions for our clients to fit with their strategic objectives.
Latest Insights
- Should You Be Installing a Retail Charge Point Network?As EV adoption continues to rise, retailers who own real estate face a critical decision on whether, and how, to implement a charge point network. Often described as a nexus of charge points that enables EV owners to charge their vehicles, track which charge points they engage with, and predictably know which adapters are available, charge point networks can deliver long-term benefits to retailers as well as consumers.
- When Should a Merchant Be Merchant of Record?The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.
- Which is Better: A Global or a Local Operating Model? Hint – It Depends on YouA global approach can give you consistency and standardization. Beyond the cost savings and potential negotiation power that a common global architecture can introduce, a global operating model gives businesses the power to ensure consistent branding and quality assurance, regardless of geography.