Payments Operations

OPERATIONS SERVICES

Payments Operations

Operationalizing payments for your business is increasingly complex in today’s payments environment. New methods of payment, data privacy regulations, and the ever-changing technology landscape create a complex set of interwoven ways for businesses to achieve their goals. W. Capra’s payment operations experts have a plethora of payment experience. Our experts provide operational guidance on a breadth of payment projects in the card processing and adjacent spaces – from high-level industry benchmarking to granular cost of acceptance analysis.

W. Capra has a team of business-minded payment operations experts that provide thought leadership, direction, and analysis to a wide range of payment initiatives. Our approach to assess operations utilizes a four-part framework: Discover, Analyze, Gather Insights, and Continuously Improve.

This approach allows us to effectively assess cost of acceptance, aid in contract negotiation, and generate KPIs to effectively analyze performance for a variety of merchants.

Latest Insights

  • First-Party Data Monetization in Convenience and Energy
    Many convenience and energy retailers are sitting on a valuable asset that they have not yet fully monetized: first party data. This data, collected from consumer interactions and transactions, can unveil valuable insights into consumer behavior and preferences.
  • Should my business leverage Managed Service Providers?
    Managed service providers can provide third party expertise to help your business grow at the pace you wish to grow, without the cost and risk of hiring employees at the exact time you need them.
  • Top Trends Every Retailer Should Be Aware of for 2023
    2023 marks the fourth year of a decade that began with a once-in-a-lifetime pandemic that transformed the retail industry. As supply chain issues and other economic challenges caused by the pandemic continue to fester, retailers are finding a new normal with hybrid shopping. This means retailers have even more opportunities to create new offerings and optimize the consumer journey.

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