The way your organization delivers change is important; the speed of deployment impacts how fast your customer will respond to those changes, driving brand loyalty and increased spend. As the go-to deployment partner for industry leaders for over twenty years, let the W. Capra team deliver effective action for you.
At W. Capra, our team of expert resources have successfully managed many multi-year, large-scale deployment programs. We have delivered deployment approaches for enabling OEMV, mobile payment and loyalty, and even integrated third party changes into our clients’ environment. From contracts to vendor management, W. Capra is with you each step along the way. As experts at providing leadership by “doing”, our team of resources can thoughtfully co-exist with your team or we can provide full end-to-end deployment services.
- Should You Be Installing a Retail Charge Point Network?As EV adoption continues to rise, retailers who own real estate face a critical decision on whether, and how, to implement a charge point network. Often described as a nexus of charge points that enables EV owners to charge their vehicles, track which charge points they engage with, and predictably know which adapters are available, charge point networks can deliver long-term benefits to retailers as well as consumers.
- When Should a Merchant Be Merchant of Record?The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.
- How does Artificial Intelligence fit into my business? Even without a full-blown AI usage program, giving employees clear direction on where and how AI can be used within your company is crucial. Concerns about consumer privacy, business trade secrets, non-disclosure agreements, the use of copyrighted information, and even the accuracy of ChatGPT’s output need to be addressed in this guidance, or else employees may opt to make their own choices about use of these tools in the workplace.