TECHNOLOGY SERVICES
Back Office & Store Technology
Cloud based features blur the line between Point of Sale (POS) and Back Office Systems (BOS) to the point that it is getting harder to determine where your solution needs begin and end. Traditional brick and mortar, eCommerce, and mobile commerce are converging – not just in the cloud, but in new consolidated digital platforms that seek to deliver an omnichannel experience to your customers and provide them with easy access to their desired payment method.
Regardless of your retail business model (big box, convenience and fuel, quick service restaurant, etc…), W. Capra can lead and develop a POS and BOS Cloud Migration and Solution Selection Strategy – SaaS (software as a service) and PaaS (platform as a service) strategy and approach. We expedite delivery of the strategy by supporting POS and BOS selection and migration planning in addition to execution based on your physical retail and digital retail model.
Our people are experts in retail back office and store technologies and can address solution selection and integration with payments integration, including loyalty, order management integration, mobile digital commerce, new payment processing and alternative tenders.
Latest Insights
- Why do you need a partner to lead your technology and payment implementations?For a merchant to unlock the full potential of new technology, partnering with the expertise of an organization like W. Capra is crucial. Conversely, for a vendor whose platform or product has been selected by a merchant, ensuring an efficient and effective implementation can help establish strong client relations and get your organization on the path to revenue recognition more quickly.
- Why should merchants work with W. Capra on their Fraud Management program?The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
- What’s In Store for Retail: Industry Trends to WatchWhile uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
