INDUSTRIES
Grocery
The grocery industry is a rapidly evolving space with increasingly diverse channels of trade and complexities associated with in-store, curbside pickup, and home delivery services. Customers are looking for a consistent cross-channel experience with the ability to pay anywhere and any way they choose while obtaining goods via their preferred channels.
Leveraging our breadth of industry knowledge and innovative hands-on experience, W. Capra has a proven record of guiding our grocery clients through each stage of the project lifecycle to meet strategic goals. Our team of security and technology professionals provide profit-oriented advisory services that inform business decisions and drive Return on Investment (ROI).
Latest Insights
- Orchestrating Success: How Merchants Can Better Capitalize on the Benefits of Payment OrchestrationAs the complexity of managing multiple payment channels and services continues to evolve, the concept of payment orchestration has garnered increasing attention in the merchant community. Despite this growing interest, there has been a notable lag in actual implementation of orchestration capabilities. Here we explore what payment orchestration is, why it’s relevant to merchants, and how to overcome the challenges to effective orchestration.
- Why You Need to Take a Deeper Look at Your Fleet Offering Whether an organization maintains an existing proprietary fleet offering or is evaluating their third-party fleet payment providers, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio.
- Electronic Benefits Transfer (EBT) State-Level ChangesThe states of California and Oklahoma have recently decided to issue EBT EMV cards in a move designed to mitigate fraud. While the theory remains that this implementation will help to protect consumers, in practice the payment facilitators have not received the specifications to code to, and therefore will not be ready to accept these cards at the anticipated time of issuance.
