The grocery industry is a rapidly evolving space with increasingly diverse channels of trade and complexities associated with in-store, curbside pickup, and home delivery services. Customers are looking for a consistent cross-channel experience with the ability to pay anywhere and any way they choose while obtaining goods via their preferred channels.

Leveraging our breadth of industry knowledge and innovative hands-on experience, W. Capra has a proven record of guiding our grocery clients through each stage of the project lifecycle to meet strategic goals. Our team of security and technology professionals provide profit-oriented advisory services that inform business decisions and drive Return on Investment (ROI).  

Latest Insights

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    While uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
  • What Merchants Need to Know About the Visa / Mastercard Settlement
    Though there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.
  • What’s the Cost of Not Monitoring Your Cost of Acceptance?
    Every major retailer accepts credit card payments across the varied channels that consumers use to shop. With this acceptance comes myriad processing fees, ranging from direct and understandable to fees described with esoteric acronyms on merchant funding statements that only the most experienced experts on the acquirer team can explain. Since payment processing fees can be one of the most significant expenses a retailer has, how can you stay on top of your cost of acceptance and ensure margins aren’t eroding in an increasingly challenging macroeconomic environment?

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