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Category: PETRO+

How to Approach Implementing Autonomous Checkout

Though autonomous checkout has demonstrated clear benefits to those who implement it well, the implementation doesn’t come without its challenges. One of the biggest pitfalls we see in self-checkout implementations is the propensity to treat this new technology as we would treat any other POS terminal.

December 19, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+ Consumer Engagement, consumer experience, convenience, frictionless checkout, POS, Retail Technology, self checkout
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Are you using vendors in your tech stack for the core function they bring to your organization?

In recent years, the industry has witnessed a hybrid approach to the two vendor managements models detailed here. In this hybrid model, a payment orchestration layer or a gateway provides pre-existing, best-in-class integrations for a merchant to leverage.

November 30, 2022 by wcapra No comment(s) LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ integrations, payment gateway, payment orchestration layer, retail architecture, Retail Technology, technology stack, vendor management
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Operational Integrity more vital than ever

As technology is pervasive at retail locations supporting more offers and consumer engagement options, the resiliency of this technology must be monitored and assured. Making sure that products are available, priced correctly, and that consumers can transact with prescribed offers, earn loyalty and use desired payment is critical to the business.

November 8, 2022 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ consumer experience, operational integrity, operations, Retail Technology
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When to Prepare for EV

Though there remains ongoing debate around how to best deploy the EV infrastructure, and although internal combustion vehicles will surely remain in market for a long time to come, the tipping point for national EV adoption remains an inevitability.

September 30, 2022 by wcapra No comment(s) PETRO+, RETAILSYSTEMS+ convenience, electric vehicles, energy, EV, EV charging, Strategy
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PCI DSS 4.0 looms large  

Merchants need to immediately start understanding what additional budget they are planning to allocate to tackle the increased time and costs necessary to maintain PCI compliance. Even working to find and procure the services of an approved scanning vendor will take time and internal resources.

August 16, 2022 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ data security, payment security, Payments, pci, PCI DSS, PCI DSS 4.0
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How and when to forge boldly ahead with an autonomous checkout solution?

Consumer expectations around reduced friction at checkout, not waiting in long lines and burgeoning labor shortages have made self-checkout solutions more imperative than ever before.

May 12, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+ Consumer Engagement, consumer experience, POS, Retail Technology, self checkout
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Convenience & Energy and the Growth of Subscription Services

Subscriptions are everywhere you look, including places where subscriptions haven’t traditionally been leveraged, such as fast-food chains and movie theaters. Convenience stores and energy retailers are no exception. There are many reasons for the growth of subscription services.

March 11, 2022 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+ convenience stores, Loyalty, Petro, subscription, Subscription Services
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How should petroleum marketers plan remaining a relevant energy provider to consumers as drivers migrate to electric vehicles?  

The Federal government and myriad states continue to plow forward in setting new laws and providing consumer incentives to push the market towards a critical mass of electric vehicles.  For petroleum marketers, the change in how vehicles will “fuel” is a cause for transformation as well.  Do petroleum marketers want to maintain their relationships with…

January 31, 2022 by wcapra No comment(s) PETRO+ electric vehicles, EV, retail petroleum
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Not All Fleets Are Created Equal

Whether an organization maintains an existing fleet offering or they’re evaluating fleet as a new opportunity, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio. In reality, the needs that over-the-road (OTR) fleet users require in…

January 13, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+ fleet cards, fleet programs, Payments, Petroleum, retail fuel
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For Petroleum Marketers frustrated with their Mobile Payment Processing Application, where should they turn?

An important first step in solving any problem is to accurately identify the root cause of the problem and any potential solutions. For petroleum marketers with a mobile payment solution in place, looking at the entire ecosystem, evaluating where improvements could be gained, and looking at what solutions reside in the market are the definitive…

September 29, 2021 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+ mobile payments, MPPA, payment processing application, Petroleum
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Outdoor EMV helped defray fraud, but what about improving security and protecting cardholder data for petroleum marketers?

For petroleum marketers, now on the other side of Outdoor EMV implementation, payments at the pump seem more secure and less prone to fraud. This view is only somewhat true, however: Committing fraud by way of stolen card is now more difficult, but sensitive payment data is both more vulnerable and more under attack than…

August 27, 2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ data security, p2pe, payment security, Payments, Petroleum, retail petroleum
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What’s happened with chargebacks since the Outdoor EMV Liability Shift?

For petroleum marketers, the April 17, 2021, Outdoor EMV liability shift has come and gone, but how has the shift impacted chargebacks at sites? Petroleum marketers have reported an influx of incorrect chargebacks flowing through, citing three primary aberrations: mobile transactions showing chargeback reasons related to EMV transactions, reason codes related to goods and services…

June 23, 2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ EMV, EMV chargebacks, fraud, payment fraud, retail petroleum
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