With the alternative fuels market gaining significant traction, business leaders must grasp how this transition will impact their organization and how they can be part of the change toward decarbonization. As retailers consider installing EV (Electric Vehicle) or Hydrogen Fuel Cell chargers to handle the increasing consumer demand, they must...
Why You Need to Take a Deeper Look at Your Fleet Offering
Whether an organization maintains an existing proprietary fleet offering or is evaluating their third-party fleet payment providers, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio.
Electronic Benefits Transfer (EBT) State-Level Changes
The states of California and Oklahoma have recently decided to issue EBT EMV cards in a move designed to mitigate fraud. While the theory remains that this implementation will help to protect consumers, in practice the payment facilitators have not received the specifications to code to, and therefore will not...
Why do you need a partner to lead your technology and payment implementations?
For a merchant to unlock the full potential of new technology, partnering with the expertise of an organization like W. Capra is crucial. Conversely, for a vendor whose platform or product has been selected by a merchant, ensuring an efficient and effective implementation can help establish strong client relations and...
Why should merchants work with W. Capra on their Fraud Management program?
The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
What’s In Store for Retail: Industry Trends to Watch
While uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
As Technology Evolves, So Does the Need for Quality Assurance
As the industry witnesses constant innovation and the introduction of new solutions, QA capabilities have become table stakes for ensuring the smooth functioning of consumer-facing and back-end technology. Whether rolling out new capabilities, maintaining existing solutions, or testing hypotheses, technological advances have introduced new channels that require rigid testing.
Is EV the only alternate fuel solution?
Electric vehicles continue to dominate the news cycle related to an anointed shift away from liquefied fuels; over the next decade, the energy grid in the United States could see significant strain because of the country’s push for EV adoption coming faster than the grid can handle.
What does it take to be a successful Merchant of Record?
Many enterprise merchants in recent years, in particular QSR chains and Convenience & Energy Retailing companies, have become the Merchant of Record (MoR) for their franchisees. In an earlier article, we explained what it means to be a Merchant of Record. Here, we’ll explain the profile of companies that might...
Why Convenience Store Operators Should Consider Subscription Programs
Subscription programs offer significant value to both the consumer and operator, driving repeat customers, increasing lifetime value, and fostering customer loyalty.
How can your business more easily tackle major technology transformation?
As companies emerged from the COVID-19 pandemic, they shifted strategies from keeping their business alive and operational performing, to creating visions and planning roadmaps for implementing new technology.
Retail Economics Are Changing – Are You?
Advertisers are increasingly redirecting their funds from traditional publishers to retailers that are serving as publishers— and this trend is only projected to continue, with retail media spending likely to double in the next four years.
