The holiday shopping season officially kicked off this past Friday as retailers launched their Black Friday sales. While retailers have been honing their holiday sales processes for years, the transition to EMV has the potential to throw off the delicate balance of customer support, fraud protection, and checkout speeds that...
Mobile Payments Making Noise
The following article is reposted from CStoreDecisions and features commentary from W. Capra Executive Consultant, Ed Collupy. “Cha-Ching!” With all the announcements about mobile payments over the past few weeks I’ve been hearing, in my mind, the sound of an older cash register when the total button was pushed, and...
The Race to Win Real-Time Payments
Last week brought two major partnerships in the push for real-time payments: TCH with VocaLink clearXchange with Early Warning The Clearing House (TCH) is a private-sector ACH Operator that processes about half of all commercial ACH volume in the country. Its partnership with payment systems provider VocaLink aims to bring...
Five More Ideas from Industry Gurus
What’s in store for 2016? W. Capra’s “futurist”, Ed Collupy, provides some insights to CSP Magazine in their November 2015 issue. Technology What’s next for tech in 2016? Ed Collupy, executive consultant with W. Capra Consulting Group, Chicago, pinpoints three areas to watch. Manage the workforce: “The concept of workforce management...
