The cost associated with taking a payment is made up of many different layers, each with different interrelated components. While it may be easy to reference and track your merchant statement each month and think you have a handle on your costs, modern companies need to understand that this is just the tip of the iceberg. Cost optimization involves an examination of the entire current payments system, looking at everything from interchange and processor fees to equipment, providers, architecture, security, PCI compliance, payment methods, and much more.
W. Capra helps clients to establish a baseline and identify potential issues or areas of opportunity. Using this baseline, we compare the current solutions to alternatives and new technologies in the field to confirm that the best options have been employed. In today’s world, this comparison analysis is especially important as payment technology continues to change rapidly, which inherently affects the total cost of acceptance for your organization. As thought leaders in the commerce space, W. Capra works with industry leaders and innovators to optimize costs for a variety of merchants.
W. Capra supports organizations in making immediate and short-term adjustments to current payments system to reduce costs. These adjustments can include interchange optimization, least cost routing, contract renegotiation and more. From our years of experience as cost optimizers, we also help companies make informed choices for employing new strategies in the future, such as offering new payment methods or changing the payment system architecture to employ a gateway or multiple acquirers.
There are no one-size-fits-all answers to cost optimization, so W. Capra works to understand, breakdown, and analyze every payment system before making customized—and ultimately optimized—recommendations.
- Why does the Sephora data privacy fine matter for large merchants, and what is the Global Privacy Control (GPC)?The Sephora decision signals that California is serious about enforcing data privacy legislation. The Sephora ruling was, more broadly, a warning shot for companies. It was the first action taken by an Attorney General to levy a fine against any company for failure to comply with CCP
- Operational Integrity more vital than everAs technology is pervasive at retail locations supporting more offers and consumer engagement options, the resiliency of this technology must be monitored and assured. Making sure that products are available, priced correctly, and that consumers can transact with prescribed offers, earn loyalty and use desired payment is critical to the business.
- Can your business fully automate UAT and Certification?titive tasks in place of manual human re-entry. Given the current state of automated testing, however, W. Capra urges any merchant exploring automated capabilities to ensure that human resources continue to remain a part of testing— not just to oversee testing robotics, but to play an active role in the QA process where robotics have not yet proven effective.