OPERATIONS SERVICES
Operational Integrity
The lifeblood of any retail operation is the transformation of consumer interaction into cash flow. Making sure that this is working flawlessly and efficiently is key to ongoing success.
In today’s increasingly digital and data-driven world, information systems and data play a crucial role. Understanding the systems weak points, vulnerabilities, and risks is critical. W. Capra has extensive experience in identifying, remediating, and managing the issues that can disrupt retail technology and data security. We can help you ensure safe, reliable operations, and maintain a risk management focus.
Latest Insights
- Orchestrating Success: How Merchants Can Better Capitalize on the Benefits of Payment OrchestrationAs the complexity of managing multiple payment channels and services continues to evolve, the concept of payment orchestration has garnered increasing attention in the merchant community. Despite this growing interest, there has been a notable lag in actual implementation of orchestration capabilities. Here we explore what payment orchestration is, why it’s relevant to merchants, and how to overcome the challenges to effective orchestration.
- Why You Need to Take a Deeper Look at Your Fleet Offering Whether an organization maintains an existing proprietary fleet offering or is evaluating their third-party fleet payment providers, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio.
- Electronic Benefits Transfer (EBT) State-Level ChangesThe states of California and Oklahoma have recently decided to issue EBT EMV cards in a move designed to mitigate fraud. While the theory remains that this implementation will help to protect consumers, in practice the payment facilitators have not received the specifications to code to, and therefore will not be ready to accept these cards at the anticipated time of issuance.
