Services

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Services

W. Capra offers comprehensive consulting services to help organizations execute their most vital technology and security initiatives.

W. Capra Client Services

Our comprehensive consulting services help organizations execute their most vital technology and security initiatives across all phases of the project life cycle. Our services are divided into four categories: Strategy, Technology, Operations, and Transformation. Select each below to learn more.

Strategy Services

W. Capra has established a proven methodology for helping a merchant to define cross-functional requirements that will pave the way for short and long-term strategic roadmaps, identifying potential industry providers to engage along the way. Our agnostic approach to solution suppliers provides an unbiased perspective and ensures that every strategy we craft is fit-for-purpose.

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Technology Services

W. Capra excels at guiding organizations to navigate the complexities of today’s retail technology ecosystem while preparing for the opportunities of tomorrow.

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Operations Services

The W. Capra team provides thought leadership, direction, and analysis to help you optimize your day-to-day operations for maximum effectiveness across your operations teams. While preparing for tomorrow’s technological challenges, we focus on ensuring your environment remains safe and reliable today.

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Transformation Services

Our team is here to ensure that you don’t navigate daunting changes alone. We carry the lessons learned from countless transformations, allowing us to successfully navigate large and small organizational changes.

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Latest Insights

  • Why does the Sephora data privacy fine matter for large merchants, and what is the Global Privacy Control (GPC)?
    The Sephora decision signals that California is serious about enforcing data privacy legislation. The Sephora ruling was, more broadly, a warning shot for companies. It was the first action taken by an Attorney General to levy a fine against any company for failure to comply with CCP
  • Operational Integrity more vital than ever
    As technology is pervasive at retail locations supporting more offers and consumer engagement options, the resiliency of this technology must be monitored and assured. Making sure that products are available, priced correctly, and that consumers can transact with prescribed offers, earn loyalty and use desired payment is critical to the business.
  • Can your business fully automate UAT and Certification?
    titive tasks in place of manual human re-entry. Given the current state of automated testing, however, W. Capra urges any merchant exploring automated capabilities to ensure that human resources continue to remain a part of testing— not just to oversee testing robotics, but to play an active role in the QA process where robotics have not yet proven effective. 

How Can We Help You?