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Decarbonization – From Energy Sources to Retail Deployment 

With the alternative fuels market gaining significant traction, business leaders must grasp how this transition will impact their organization and how they can be part of the change toward decarbonization. As retailers consider installing EV (Electric Vehicle) or Hydrogen Fuel Cell chargers to handle the increasing consumer demand, they must...

Why You Need to Take a Deeper Look at Your Fleet Offering 

Whether an organization maintains an existing proprietary fleet offering or is evaluating their third-party fleet payment providers, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio.

Electronic Benefits Transfer (EBT) State-Level Changes

The states of California and Oklahoma have recently decided to issue EBT EMV cards in a move designed to mitigate fraud. While the theory remains that this implementation will help to protect consumers, in practice the payment facilitators have not received the specifications to code to, and therefore will not...

Why do you need a partner to lead your technology and payment implementations?

For a merchant to unlock the full potential of new technology, partnering with the expertise of an organization like W. Capra is crucial.  Conversely, for a vendor whose platform or product has been selected by a merchant, ensuring an efficient and effective implementation can help establish strong client relations and...

What’s In Store for Retail: Industry Trends to Watch

While uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.

What Merchants Need to Know About the Visa / Mastercard Settlement

Though there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.

What’s the Cost of Not Monitoring Your Cost of Acceptance?

Every major retailer accepts credit card payments across the varied channels that consumers use to shop. With this acceptance comes myriad processing fees, ranging from direct and understandable to fees described with esoteric acronyms on merchant funding statements that only the most experienced experts on the acquirer team can explain....

W. Capra Announces Closing of Its Acquisition of Impact 21

W. Capra, the leading professional services firm in commerce, technology, and consumer programs, today announced that it has closed on the strategic acquisition of Impact 21 Group, LLC, a globally recognized business transformation firm with a rich history of empowering businesses to drive results through people, systems, processes and data.

As Technology Evolves, So Does the Need for Quality Assurance

As the industry witnesses constant innovation and the introduction of new solutions, QA capabilities have become table stakes for ensuring the smooth functioning of consumer-facing and back-end technology. Whether rolling out new capabilities, maintaining existing solutions, or testing hypotheses, technological advances have introduced new channels that require rigid testing.

A Major Impact on the Industry: W. Capra Announces Plans to Acquire Impact 21

W. Capra, the leading professional services firm in commerce,  technology, and consumer programs and Impact 21, a globally recognized business transformation firm with a rich history of empowering businesses to drive results through people, systems, processes and data – announced they have signed a letter of intent for W. Capra...

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