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Month: July 2016

Competing in the Technological Age of Loyalty

Your program should be a long-term decision, not a short-term fix. The following is re-posted from Convenience Store News. Can consumers be loyal to your company or brand anymore? What incentives persuade a millennial to be loyal to your company? Do loyalty programs actually increase sales, or is the end result that you pay more…

July 28, 2016 by wcapra No comment(s) LOYALTY+, PETRO+ Loyalty; Rubix
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Controlling Your Most Controllable Expense

  Arguably, employees are the most important asset for a business – also the most expensive. Employee wages represent a major liability on a company’s balance sheet. Any business owner (large or small) worth their salt understands the importance that monitoring and controlling wage spend has on their bottom line. Through work with our clients,…

July 25, 2016 by wcapra No comment(s) RETAILSYSTEMS+ Labor Management, Workforce Management
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DoT: The Digital of Things

Alright, I know you may be already thinking “is this guy trying to start a new buzzword or something?” The quick answer is no— but if you think about it, the term “IoT,” or internet of things, was created to frame all applications devices, and potential internet uses, along with their associated implications. So what…

July 21, 2016 by wcapra No comment(s) DIGITAL+ Digital, Digital marketing, IoT
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3 Keys to the Golden Rule

Has technology taken over the world?  Our future seems to be driven by the next efficiency-maximizing cloud-based platform, or the next innovative gadget or app that promises exponential top line growth. As these technological changes move our world faster, I thought a friendly reminder about The Golden Rule would be appropriate. The Golden Rule is…

July 18, 2016 by wcapra No comment(s) PAYMENTS+ communication, customer loyalty, development, engagement, golden rule, organizational growth, Payments, Technology
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W. Capra at NACS

For those attending the upcoming NACS Show in October, here are four sessions where you can find W. Capra. Come stop by for a visit! WHEN AND WHERE October 18-21, 2016 – Georgia World Congress Center, Atlanta, GA. Sessions TECHNOLOGY EDGE CIO PANEL Moderator: Loren Allston, W. Capra Consulting Group – Senior Consultant Panelists: Tom Colbert,…

July 12, 2016 by wcapra No comment(s) PAYMENTS+ Conference, NACS, W.Capra
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W. Capra Launches Rubix Services

W. Capra launches Rubix Services to expand its commitment to the Petroleum C-Store Industry W. Capra Consulting Group, the leading retail technology, payments and security consultancy to the Petroleum Convenience Store industry, is broadening its commitment to the industry by launching Rubix Services.  Rubix is a payment processing and technology solutions company focused on delivering…

July 8, 2016 by wcapra No comment(s) PETRO+, RETAILSYSTEMS+ Launch, Payment Processing, Petro, Petroleum, Rubix
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221 North LaSalle Street Suite 1325 Chicago, IL 60601
1-312-873-3300
info@wcapra.com
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