The content below has been copied from a press release in Business Wire. CHICAGO–(BUSINESS WIRE)–W. Capra Consulting Group, the leading firm for retail technology, payments, security, and strategic implementation, is pleased to announce the formal launch of its Canadian office. Since its inception in 2000, W. Capra has nurtured and added to their team of…
Month: June 2017
W. Capra Lends a Hand at BBF Family Services
W. Capra has been working to lend their time, talent, and resources to BBF Family Services since the Fall of 2015. This past Saturday, a dedicated group from W. Capra helped pitch in by building shelves, moving boxes and supplies, cleaning and organizing various rooms through the BBF facility. The W. Capra team prides itself…
Click & Mortar
The following has been re-posted from C-Store Decisions. The original article can be found here. Amazon’s Whole Foods acquisition shows brick-and-mortar and online retailing can help strengthen each other when brought together. By Ed Collupy With what seems like the click of the mouse, Amazon has made its entry into the physical retail store world…
What Happens When the Lights Go Out?
Background Driven by the high-profile data security breaches at global retail brands (Target, Michaels, etc.) over the past 10 years, directors across all retail verticals have elevated data security to a top priority of their organizations. As a result, maintaining the confidentiality and integrity of PCI, PII, and sensitive corporate data has become a primary…
Surviving the Next Retail Tech Revolution
How to Avoid Being a Casualty of the Digital Revolution Many retailers looking to differentiate their brand will tackle the risk of becoming early adopters of new in-store technology. Other retailers will play the more cautious angle of waiting to implement new in-store technology until the difficulties associated with launch are ironed out. Regardless of…
ePOS Software Release Testing: How much is enough?
Recently, a customer asked me about the required level of testing to perform for a new build of ePOS software. My response was “It depends on what changes were made”. The response seemed to baffle some in the meeting because of the commonly held belief that every new software build requires a full round of…
What is Omnichannel Anyway?
Time to Reflect At first glance, Omnichannel appears to require a lot of costly, labor-intensive infrastructure work spanning your payment systems, retail network, loyalty program, etc. However, the hardest part is building something that customers will use and be attracted to. In order to make omnichannel less ominous, let’s take some time to walk through…
Moving Forward With Payment Technology
The following has been re-posted from C-Store Decisions. The original article can be found here. As EMV implementation wraps up, retailers must consider where mobile payment solutions are headed. By Ed Collupy The baseball season is in full swing and I’m reminded as I continue to think about card payments in the petro/convenience store industry…