As technology is pervasive at retail locations supporting more offers and consumer engagement options, the resiliency of this technology must be monitored and assured. Making sure that products are available, priced correctly, and that consumers can transact with prescribed offers, earn loyalty and use desired payment is critical to the business.
Category: PAYMENTS+
Can your business fully automate UAT and Certification?
titive tasks in place of manual human re-entry. Given the current state of automated testing, however, W. Capra urges any merchant exploring automated capabilities to ensure that human resources continue to remain a part of testing— not just to oversee testing robotics, but to play an active role in the QA process where robotics have…
What is a Payment Account Reference (PAR) and why does it matter to merchants?
PAR is an alphanumeric reference point that enables a business to track a consumer and their payment account across the various payment methods they use. For example, a consumer may have 3 credit cards in their wallet, each of which would generate a different token if used in a tokenized environment. PAR links these cards…
PCI DSS 4.0 looms large
Merchants need to immediately start understanding what additional budget they are planning to allocate to tackle the increased time and costs necessary to maintain PCI compliance. Even working to find and procure the services of an approved scanning vendor will take time and internal resources.
What does the new Taco Bell Defy concept mean for Convenience?
This new Taco Bell concept should not be seen merely as a signal to other fast-food operators and Quick Service Restaurants (QSR) that change is coming; this is a sign to all who strive to offer quick, convenient, access to high quality food and drink that adaptation is required. As a company, you don’t get…
How Your Competitors Inform Your Program Strategy
While too strong of a focus on the competition will not lead you closer to a winning program strategy, collecting competitive insights with purpose as part of your broader program strategy can enable new insights to help you serve your consumer base. These insights can solidify your understanding of table stakes, barriers to entry, and…
Is a Payment Orchestration Layer right for your business?
If your business is looking to reduce friction for consumers at checkout, increase payment acceptance, optimize transaction routing, and innovate your payment architecture quickly as you add geographies, currencies, and additions to your payment flow, then a Payment Orchestration Layer is an obvious and necessary addition.
How and when to forge boldly ahead with an autonomous checkout solution?
Consumer expectations around reduced friction at checkout, not waiting in long lines and burgeoning labor shortages have made self-checkout solutions more imperative than ever before.
Is PINLess Debit Routing a fit for your payment ecosystem?
Utilizing PINLess debit to decrease cost of acceptance is certainly very enticing, but it also can be a very daunting undertaking. For some merchants, PINLess debit may mean a full-scale change to POS, reconciliation, and acquirer/gateway message specification and configurations to support this transaction routing.
Leaping from Level 2 to Level 1 PCI Merchant Status? Here's how we can help.
For many merchants, PCI Compliance and related activities are a necessary annual pursuit that require additional work for resource strapped internal business units. The looming complexities of PCI DSS 4.0, combined with transitioning to a Level 1 merchant, will likely leave many organizations in the lurch as they determine how to handle these increased responsibilities.
The Top Upcoming Card Brand Changes All Merchants Should Know About
Any time the card brands introduce a new change, it has potential to carry significant impact to the merchant community. In this article, we’ll examine the top merchant-facing changes recently announced by Mastercard, Visa, AMEX, and/or Discover.
Convenience & Energy and the Growth of Subscription Services
Subscriptions are everywhere you look, including places where subscriptions haven’t traditionally been leveraged, such as fast-food chains and movie theaters. Convenience stores and energy retailers are no exception. There are many reasons for the growth of subscription services.