What’s In Store for Retail: Industry Trends to Watch

While uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.

What Merchants Need to Know About the Visa / Mastercard Settlement

Though there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.

What’s the Cost of Not Monitoring Your Cost of Acceptance?

Every major retailer accepts credit card payments across the varied channels that consumers use to shop. With this acceptance comes myriad processing fees, ranging from direct and understandable to fees described with esoteric acronyms on merchant funding statements that only the most experienced experts on the acquirer team can explain....

As Technology Evolves, So Does the Need for Quality Assurance

As the industry witnesses constant innovation and the introduction of new solutions, QA capabilities have become table stakes for ensuring the smooth functioning of consumer-facing and back-end technology. Whether rolling out new capabilities, maintaining existing solutions, or testing hypotheses, technological advances have introduced new channels that require rigid testing.

The Urgency of PCI 4.0 – What Every Business Needs to Know

When talking PCI, it’s tempting to look at the numbers: PCI 4.0 introduces 53 new requirements that apply to all entities and 11 additional requirements that apply to service providers. 13 of these new requirements become effective immediately after March of this year. What the numbers won’t tell you, however,...

Streamline Your Business Operations with AI

In today’s world, our AI models are trained by large amounts of data. When used strategically, these models can present businesses with tremendous opportunities to streamline operations, and these opportunities extend far beyond what LLMs alone can enable.

What does it take to be a successful Merchant of Record?

Many enterprise merchants in recent years, in particular QSR chains and Convenience & Energy Retailing companies, have become the Merchant of Record (MoR) for their franchisees. In an earlier article, we explained what it means to be a Merchant of Record. Here, we’ll explain the profile of companies that might...

Retail Economics Are Changing – Are You?

Advertisers are increasingly redirecting their funds from traditional publishers to retailers that are serving as publishers— and this trend is only projected to continue, with retail media spending likely to double in the next four years.

When Should a Merchant Be Merchant of Record?

The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.

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