Major technology transformations are changing the way businesses operate. As companies emerged from the COVID-19 pandemic, they shifted strategies from keeping their business alive and operational performing, to creating visions and planning roadmaps for implementing new technology.
It hasn’t been all that smooth as companies have tried to tackle major initiatives that impact every facet of their organization. Large-scale change has been needed from the top down, but there have been issues with communication, planning, and organizational alignment that have only further slowed the process of modernization.
As expectation transfer becomes more prevalent, companies that don’t react fast enough to how technological innovation is changing across the retail industry will lose customers to more nimble competitors. Customers, and the associated sales revenue, will be lost and companies may be pushed back into pandemic-era operational-focus mode.
Even with leadership on board, there are many considerations a business has to think through before even starting a major transformation.
- Are key stakeholders open to change?
- Is all management in lockstep with these changes being needed and the timing for that need to be executed?
- Are your current systems and operational processes at risk due to departures of key resources that support your organization?
- Do you have the internal resources to support this transformation with the diligence needed for efficient execution?
- Do you have time to allocate resources to train employees?
Any major technology transformation is going to impact all areas of the business and the benefits and challenges to each need to be addressed. For a successful transformation, strategic objectives and execution plans need to be thoughtfully crafted with key stakeholders from each impacted division.
However, internal teams are often already swamped satisfying the demands of their day to day and lack the capacity to smoothly deliver a major transformation.
Partnering with a third-party firm, like W. Capra, that has the experience and resources to seamlessly integrate with your organization to fully plan and execute an implementation will help tremendously.
W. Capra has extensive experience in technology roadmapping, planning and implementation to make sure companies are aware of latest trends and emerging vendors, and can engage cross functional business units to quickly define requirements, make vendor selections, implement and operate as efficiently and effectively as possible.
“W. Capra can help clear the internal noise and work alongside stakeholders to prioritize and gain internal alignment across myriad groups with differing and complex needs; this is not just marketing or IT or treasury making a siloed decision and implementing a technology that will solely impact their group. Every change has far-reaching implications” said Clint Cady, Partner at W. Capra.
“Our ability to help our clients to plan and execute on a forward-thinking roadmap to modernize their infrastructure and provide guidance to businesses has helped many as technology continues to accelerate and change the relationship between a company and a consumer,” Cady said. “As complexity has increased, W. Capra ensures companies understand the best possible path forward. If you have a major technology initiative underway and start to see boulders that can’t be moved with your internal teams, it’s an excellent time to enlist a third party.”
Clint Cady cares deeply about leading W. Capra clients in defining and executing technology transformations. For further discussion, reach out to Clint Cady ([email protected]).
