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Tag: Retail Technology

How can your business more easily tackle major technology transformation?

As companies emerged from the COVID-19 pandemic, they shifted strategies from keeping their business alive and operational performing, to creating visions and planning roadmaps for implementing new technology.

October 30, 2023 DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+
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How should my business confidently deploy new retail technology solutions?

Implementing new technology or software solutions can be a complex and risky process. To mitigate potential pitfalls and ensure successful deployments, merchants should consider enlisting the help of a trusted third-party testing partner. The key benefits of third-party testing with an industry stalwart like W. Capra should be an integral part of any retailer’s technology…

May 30, 2023 DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+
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Top Trends Every Retailer Should Be Aware of for 2023

2023 marks the fourth year of a decade that began with a once-in-a-lifetime pandemic that transformed the retail industry. As supply chain issues and other economic challenges caused by the pandemic continue to fester, retailers are finding a new normal with hybrid shopping. This means retailers have even more opportunities to create new offerings and…

February 9, 2023 DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+
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How to Approach Implementing Autonomous Checkout

Though autonomous checkout has demonstrated clear benefits to those who implement it well, the implementation doesn’t come without its challenges. One of the biggest pitfalls we see in self-checkout implementations is the propensity to treat this new technology as we would treat any other POS terminal.

December 19, 2022 DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+
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Are you using vendors in your tech stack for the core function they bring to your organization?

In recent years, the industry has witnessed a hybrid approach to the two vendor managements models detailed here. In this hybrid model, a payment orchestration layer or a gateway provides pre-existing, best-in-class integrations for a merchant to leverage.

November 30, 2022 LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+
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Operational Integrity more vital than ever

As technology is pervasive at retail locations supporting more offers and consumer engagement options, the resiliency of this technology must be monitored and assured. Making sure that products are available, priced correctly, and that consumers can transact with prescribed offers, earn loyalty and use desired payment is critical to the business.

November 8, 2022 PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+
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Now May Be the Time for a Resale Platform

Beyond the financial benefits, there are plenty of benefits associated with the RaaS model. From a branding perspective, when the merchant stamps the resale, it signals to the world that the product holds up through time and use. There’s also an ecological and reputational advantage to RaaS in that resale is both sustainable and eco-friendly.

May 26, 2022 DIGITAL+, LOYALTY+, RETAILSYSTEMS+
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How and when to forge boldly ahead with an autonomous checkout solution?

Consumer expectations around reduced friction at checkout, not waiting in long lines and burgeoning labor shortages have made self-checkout solutions more imperative than ever before.

May 12, 2022 DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+
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Why should merchants consider implementing a Buy Now, Pay Later (BNPL) solution?

BNPL can be viewed as an extension of the consumer credit card programs that emerged in the late 1980s, but with a unique upside for merchants. In contrast to credit cards, BNPL companies help expand the available consumer base, but they adopt the risk themselves by funding the purchase to the merchant immediately and allowing…

October 21, 2021 DIGITAL+, PAYMENTS+, RETAILSYSTEMS+
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POS Systems Advance

The following has been re-posted from the April 2019 edition of Convenience Store Decisions.   Don’t blink. It’s only been two months since NRF’s Big Show, where I thought I had learned everything happening with point-of-sale (POS) systems that could possibly impact the convenience and petroleum industry. Well, as time moves on, I’ve learned even more…

April 17, 2019 PETRO+, RETAILSYSTEMS+
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Kroger and Microsoft Partner to Create Digital Grocery Store Concept

The following has been re-posted from Loyalty360. The original post can be found here.   Retail giant Kroger has announced a new partnership with Microsoft, which aims to improve customer experience by employing the technology company’s popular cloud-based platform Microsoft Azure. Through the partnership, Kroger hopes to create a connected in-store experience. The alliance is…

January 23, 2019 LOYALTY+, RETAILSYSTEMS+
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Should You Bring Payments In-House?

Over the past 5-10 years, the retail payments ecosystem has become increasingly complex. New channels and payment tenders have continued to expand promising consumer usage growth and loyalty. Issuing banks have begun offering incentive programs for merchants to prioritize routing and avoid interchange fees. All the while, regulations tighten to ensure compliance and protect consumer…

January 2, 2019 PAYMENTS+
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