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Month: February 2023

Personalization and Real-time Messaging

The breadth of benefits that personalization can offer range from increasing customer satisfaction by tailoring experiences and product recommendations to elevating conversion rates by presenting relevant content, offers, and recommendations.

February 14, 2023 by wcapra No comment(s) DIGITAL+, LOYALTY+ Consumer Engagement, consumer experience, data, personalization, real-time messaging
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Top Trends Every Retailer Should Be Aware of for 2023

2023 marks the fourth year of a decade that began with a once-in-a-lifetime pandemic that transformed the retail industry. As supply chain issues and other economic challenges caused by the pandemic continue to fester, retailers are finding a new normal with hybrid shopping. This means retailers have even more opportunities to create new offerings and…

February 9, 2023 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ consumer journey, cost of acceptance, customer experience, data monetization, fleet card, real-time payments, Retail Technology
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W. Capra Consulting Group © 2023
221 North LaSalle Street Suite 1325 Chicago, IL 60601
1-312-873-3300
[email protected]
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