Skip to content
221 North LaSalle Street Suite 1325 Chicago, IL 60601
1-312-873-3300
info@wcapra.com
  • Twitter
  • LinkedIn
W. Capra Consulting Group
  • Industries
    • Convenience & Energy
    • Dining & QSRs
    • Fashion & Apparel
    • Digital Goods & Services
    • Grocery
    • Hospitality & Travel
    • Financial Services
  • Services
    • Strategy
      • Payment Strategy
      • DCX Strategy
      • Product & Service Selection
      • Partnership Development
      • Assessments & Benchmarking
      • Market Execution
    • Technology
      • Technology Roadmap
      • Payments Technology
      • POS Solutions
      • Back Office & Store Technology
      • Commerce Security
      • Solution & Data Architecture
      • Integration Services
      • Testing & Certification
      • Cloud & Networks
      • Machine Learning & AI
      • Trellix Services
    • Operations
      • Payments Operations
      • Fraud & EMV
      • Loyalty
      • Operational Integrity
      • PCI Services
      • Data Privacy
      • Growth Marketing
    • Transformation
      • Program & Project Delivery
      • Deployment
      • Process Optimization
      • Costs Optimization
      • Agile Transformation
  • About
    • The Capra Difference
    • Leadership
    • Industry Leadership
    • Locations
    • Work for Us
      • Career Opportunities
    • Contact W. Capra
  • Insights
    • CAPRAplus
      • PAYMENTS+
      • RETAILSYSTEMS+
      • DIGITAL+
      • PETRO+
      • LOYALTY+
      • SECURITY+
Contact Us

Tag: Digital

First-Party Data Monetization in Convenience and Energy

Many convenience and energy retailers are sitting on a valuable asset that they have not yet fully monetized: first party data. This data, collected from consumer interactions and transactions, can unveil valuable insights into consumer behavior and preferences.

March 22, 2023 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+ convenience and energy, data, data monetization, data strategy, Digital, first party data
Facebook
Twitter
Google+
LinkedIn
Pinterest
Read more

Forecasting the Future of Digital Wallets

The question of digital wallet acceptance is a tired one – but for many merchants a decision they might want to reconsider.  Stored credentials, defined as a system or service that stores multiple payment methods for use across multiple websites, is not a new concept.  In fact, many would say it’s not even a hot…

March 12, 2018 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+ Android, AndroidPay, apple, ApplePay, Consumer Engagement, customer engagement, Digital, digital wallet, digital wallets, googlePay, Mobile, Mobile Payment, mobile payments, mobile wallet, mobile wallets, payment service provider, Payments, PayPal, venmo, wallet
Facebook
Twitter
Google+
LinkedIn
Pinterest
Read more

DoT: The Digital of Things

Alright, I know you may be already thinking “is this guy trying to start a new buzzword or something?” The quick answer is no— but if you think about it, the term “IoT,” or internet of things, was created to frame all applications devices, and potential internet uses, along with their associated implications. So what…

July 21, 2016 by wcapra No comment(s) DIGITAL+ Digital, Digital marketing, IoT
Facebook
Twitter
Google+
LinkedIn
Pinterest
Read more

Principles for IT Transformation

It’s no secret today’s IT landscape has become significantly more complex as organizations strive to satisfy business demands. The race to provide data for informed decision-making (big data), build applications to provide anywhere access to services (mobile), and deliver solutions to support revenue growth has created unique challenges for every organization. This challenge combined with…

June 10, 2016 by wcapra No comment(s) DIGITAL+ Digital, Digital Security, IT Security, IT Transformation
Facebook
Twitter
Google+
LinkedIn
Pinterest
Read more

Mobile Payments: Avoiding the Rapid Path to Irrelevancy

From its experience and continued education in mobile, W. Capra has identified some key foundational learnings that should be used to to think about how to increase adoption and ongoing usage of your mobile app.  Consumers, in particular those who are willing to download and try a mobile app, are a fickle bunch.  Recent usage…

April 27, 2016 by wcapra No comment(s) DIGITAL+ capraplus, Digital, mcommerce, Mobile Payment
Facebook
Twitter
Google+
LinkedIn
Pinterest
Read more

Social Commerce: The New Customer Service

When we discuss the future of digital commerce, we can reasonably predict where we expect it to go. We know that tap-and-pay, the Internet of Things and the universal mobile wallet will continue to be formidable topics. At this point, we don’t know what shape digital commerce will take— which technologies, connections and functionalities will…

April 21, 2016 by wcapra No comment(s) DIGITAL+ customer service, Digital, mobile payments, social commerce
Facebook
Twitter
Google+
LinkedIn
Pinterest
Read more

Innovative Shopping Mall: A Selling & Buying Experience

The following article is reposted from CStore Decisions and features commentary by Ed Collupy, executive consultant, W. Capra Consulting Group. The Journey to REC There was a long line when I ordered my coffee at the airport, but it moved pretty well. I placed my order, paid cash and proceeded to the pickup area. The baristas prepared…

March 23, 2016 by wcapra No comment(s) RETAILSYSTEMS+ Digital, REC, Retail, Technology
Facebook
Twitter
Google+
LinkedIn
Pinterest
Read more
W. Capra Consulting Group
  • Home
  • About
  • Insights
  • Work for Us
  • Privacy Policy
W. Capra Consulting Group © 2023
221 North LaSalle Street Suite 1325 Chicago, IL 60601
1-312-873-3300
info@wcapra.com
  • Twitter
  • LinkedIn