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Category: PETRO+

Not All Fleets Are Created Equal

Whether an organization maintains an existing fleet offering or they’re evaluating fleet as a new opportunity, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio. In reality, the needs that over-the-road (OTR) fleet users require in…

January 13, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+ fleet cards, fleet programs, Payments, Petroleum, retail fuel
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For Petroleum Marketers frustrated with their Mobile Payment Processing Application, where should they turn?

An important first step in solving any problem is to accurately identify the root cause of the problem and any potential solutions. For petroleum marketers with a mobile payment solution in place, looking at the entire ecosystem, evaluating where improvements could be gained, and looking at what solutions reside in the market are the definitive…

September 29, 2021 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+ mobile payments, MPPA, payment processing application, Petroleum
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Outdoor EMV helped defray fraud, but what about improving security and protecting cardholder data for petroleum marketers?

For petroleum marketers, now on the other side of Outdoor EMV implementation, payments at the pump seem more secure and less prone to fraud. This view is only somewhat true, however: Committing fraud by way of stolen card is now more difficult, but sensitive payment data is both more vulnerable and more under attack than…

August 27, 2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ data security, p2pe, payment security, Payments, Petroleum, retail petroleum
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What’s happened with chargebacks since the Outdoor EMV Liability Shift?

For petroleum marketers, the April 17, 2021, Outdoor EMV liability shift has come and gone, but how has the shift impacted chargebacks at sites? Petroleum marketers have reported an influx of incorrect chargebacks flowing through, citing three primary aberrations: mobile transactions showing chargeback reasons related to EMV transactions, reason codes related to goods and services…

June 23, 2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ EMV, EMV chargebacks, fraud, payment fraud, retail petroleum
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Loyalty For Fuel Retailers Has Never Required More Decisions

For Convenience and Fuel Retailers, navigating the minefield of considerations that need to be thought of in relation to Loyalty and Consumer Engagement, surrounding business impacts and business decisions should not be taken lightly. Adding an outside view that has significant industry experience as early as possible in your internal discussions will pay huge dividends…

March 23, 2021 by wcapra No comment(s) DIGITAL+, LOYALTY+, PETRO+, Uncategorized convenience and fuel, Convenience Store, fuel and convenience, Loyalty, Loyalty Program, loyalty programs, Mobile Commerce, mobile payments
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DCX: Growth Marketing and the Digital Transformation

Executing a successful digital consumer experience (DCX) strategy requires the awareness of what needs to be done to succeed, the knowledge to bring that strategy to bear, and the wisdom to learn from iteration.

March 14, 2021 by wcapra No comment(s) DIGITAL+, PETRO+, Uncategorized acquisition, consumer experience, dcx, Digital commerce, Digital marketing, digital payments, digital retail, digital transformation, growth marketing, retail fuel
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The Liability Shift for Outside Payment Fraud at Gas Stations is Looming

There are efficiencies that can be gained with any hardware or software upgrade, especially with a project as intensive as becoming Outdoor EMV compliant.

February 26, 2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ EMV, fraud, liability shift, outdoor emv, payment fraud, Petroleum EMV, retail petroleum
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Managing Work-Life Balance Under COVID-19

Not too long ago, many of us idealized opportunities to work from home. What was not to love about working from the coziness of home? Your kids were at school, you could focus on productivity and you did not have to bother looking at your watch to be sure you could catch the last express…

November 24, 2020 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+
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Is Subscription Loyalty a Fit for Your Consumer Base?

In this article, the first in our two-part series on subscription loyalty in convenience and retail fuel, we’ll address how to go about evaluating whether a paid tier is right for your program.

November 16, 2020 by Daniel Kahan No comment(s) DIGITAL+, LOYALTY+, PETRO+ Consumer Engagement, convenience and fuel, CRF, Loyalty, loyalty programs, paid membership, subscription, subscription loyalty
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Foundations of Innovation

As consumer demand for touchless and frictionless experiences has risen rapidly during the COVID-19 pandemic, convenience retailers — on the average — are encountering greater challenges in meeting these needs than retailers in other verticals.

November 9, 2020 by wcapra No comment(s) PETRO+ build vs buy, convenience, EMV, frictionless, outdoor emv, retail petroleum, touchless
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C-store Technology Spending Is Increasing & Evolving

This article originally appeared in the online edition of Convenience Store News, written by contributor Melissa Kress. Convenience Store News’ online content can be found here. The definition of convenience is changing and along with it, so is the role technology plays in the channel.  Presenting the 2020 Convenience Store News Technology Study during an Oct.…

November 5, 2020 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+
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Protecting Consumer Privacy

Listen to our resident data privacy expert, Danny Omiliak, discuss data privacy on the latest Convenience Matters podcast episode #253 Protecting Consumer Privacy! During the podcast, Danny and Paige Anderson from NACS discuss data privacy rights, and the implications of those rights on the convenience and retail fuels industry as well as everyday individuals. In…

October 19, 2020 by wcapra No comment(s) PETRO+, RETAILSYSTEMS+ consumer privacy, NACS, privacy
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