The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. Cloud and mobile are among the technologies pushing the envelope of internal store systems. By Ed Collupy Recent store visits have often allowed me to spend time in the ‘back office’ and have...
Pardon the Interruption
Reprinted from NACS Magazine [September 2017] with permission. For more information about NACS and subscription information for NACS Magazine, please go to www.convenience.org or contact NACS at (703) 684-3600. NACS Magazine interviewed the late USA Today founder Allen “Al” Neuharth in September 2008, a time when headlines screamed that print...
Find W. Capra at NACS
For those who will be attending the NACS Show next week, be sure to check out W. Capra in the following sessions: Founding Partner Pat Raycroft will be speaking on a panel session on SOFTWARE TESTING…IS THAT REALLY MY RESPONSIBILITY? Executive Consultant Ed Collupy will be moderating a session on TECH...
Unlocking Security Issues
The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. A multi-faceted approach to store security—from locks and cameras to smart safes and best practices in data security—is necessary to keep c-stores safe from theft in 2017. By Ed Collupy Around-the-clock business like...
C-store Industry Moves Beyond the Basics in Technology Investment
The following has been re-posted from Convenience Store News. The original article can be found here. By Don Longo - 09/19/2017 NATIONAL REPORT — Almost 50 percent of retailers responding to the exclusive Convenience Store News 2017 Technology Study said they plan to add new equipment and replace technology this year, with an expected...
Technology as An Accelerator: Petroleum C-Stores
Focusing on Moving Juice The Petroleum Industry has a tremendous amount of fragmentation, from Brand representation, to supply chain economics, to terminal locations, dealer contracts, trucking and delivery, to promotions and retail operations. Within this fragmentation loop, technology, and the appreciation of technology, has been traditionally absent. Distributors, or Jobbers,...
Celebrating Summer – Student Internships
The following has been re-posted from Convenience Store Decisions. The original article can be found here. It’s almost back to school time for many young people including students who had an internship experience this summer. Recently I’ve seen several posts on LinkedIn reveling the work interns did for the companies...
Click & Mortar
The following has been re-posted from C-Store Decisions. The original article can be found here. Amazon’s Whole Foods acquisition shows brick-and-mortar and online retailing can help strengthen each other when brought together. By Ed Collupy With what seems like the click of the mouse, Amazon has made its entry into...
Moving Forward With Payment Technology
The following has been re-posted from C-Store Decisions. The original article can be found here. As EMV implementation wraps up, retailers must consider where mobile payment solutions are headed. By Ed Collupy The baseball season is in full swing and I’m reminded as I continue to think about card payments...
EMV Hopes – An Implementation Update
The following has been re-posted from C-Store Decisions. The original article can be found here. As retailers struggle with compliance, chargebacks from the liability shift have been larger than anyone in the industry anticipated. By Ed Collupy The implementation of EMV (Europay, Mastercard and Visa) chip card acceptance should be...
EMV: Stalled at the Pump
The convenience and fuel retailing industry is buzzing about the announcements from VISA, Mastercard, and American Express that they will delay most of the liability shift for automated fuel dispenser (AFD EMV chip card transactions by 3 years. Convenience store operators and gasoline retailers were preparing to meet the October...
How Ready Are They?
The following article, from Digital Transactions, contains contributions from Terry Mahoney, Partner at W. Capra Consulting Group: “Now that merchants have had their EMV D-Day, it’s the turn of ATM owners and petroleum marketers. The compliance picture isn’t pretty. Here’s why, and what ATM deployers, C-stores, and others can do...
