The following has been re-posted from NACS magazine. “Surround yourself with smart people” is career advice that I continue to put into action. At this year’s Conexxus Annual Conference, nearly 160 attendees had the opportunity to do just that during the Think Tank session. Joining me on stage were...
Winning with Electronic Invoices
The following has been re-posted from Convenience Store Decisions. The original post can be found here. Electronic invoices offer clear and measurable benefits and are supported by Conexxus EB2B Working Group, but there’s a need for more supplier engagement. By Ed Collupy Store managers, cross functional retail headquarter teams, merchandise...
Cashiering Enters the Mobile Age
The following has been re-posted from Convenience Store Decisions. The original article can be found here. Hand-held devices aren’t just convenient; they are the secured cash registers of the future. By Ed Collupy Looking back, I always wanted the opportunity to checkout a customer using a brass cash register,...
The Annual Expedition – A Look at NRF's Big Show
The following story is reposted from Convenience Store Decisions and is written by W. Capra Executive Consultant, Ed Collupy. Innovation in 2018 will be about retailer & solution provider collaboration, thinking about not only the new, but extending what’s in place today. It’s a journey that more convenience/petro retailers and...
2017: Observations in Review & What’s to Come
The following was re-posted from Convenience Store Decisions. The original posting can be found here. As the year ends, it’s a time for reflection and to look into the future. By Ed Collupy It’s that time of the year when it’s always good to take time to look back, reflect,...
The Lifelong Value of Retail Experience
Run a register before you run a company 13 years ago, I traded in the manager’s keys of my gas station for a computer, a cubicle, and title of Operations Analyst. Many titles and office-based jobs later, I continue to call on the skills and experiences from my job as...
The Expanding Back Office
The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. Cloud and mobile are among the technologies pushing the envelope of internal store systems. By Ed Collupy Recent store visits have often allowed me to spend time in the ‘back office’ and have...
Pardon the Interruption
Reprinted from NACS Magazine [September 2017] with permission. For more information about NACS and subscription information for NACS Magazine, please go to www.convenience.org or contact NACS at (703) 684-3600. NACS Magazine interviewed the late USA Today founder Allen “Al” Neuharth in September 2008, a time when headlines screamed that print...
Find W. Capra at NACS
For those who will be attending the NACS Show next week, be sure to check out W. Capra in the following sessions: Founding Partner Pat Raycroft will be speaking on a panel session on SOFTWARE TESTING…IS THAT REALLY MY RESPONSIBILITY? Executive Consultant Ed Collupy will be moderating a session on TECH...
Unlocking Security Issues
The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. A multi-faceted approach to store security—from locks and cameras to smart safes and best practices in data security—is necessary to keep c-stores safe from theft in 2017. By Ed Collupy Around-the-clock business like...
C-store Industry Moves Beyond the Basics in Technology Investment
The following has been re-posted from Convenience Store News. The original article can be found here. By Don Longo - 09/19/2017 NATIONAL REPORT — Almost 50 percent of retailers responding to the exclusive Convenience Store News 2017 Technology Study said they plan to add new equipment and replace technology this year, with an expected...
Technology as An Accelerator: Petroleum C-Stores
Focusing on Moving Juice The Petroleum Industry has a tremendous amount of fragmentation, from Brand representation, to supply chain economics, to terminal locations, dealer contracts, trucking and delivery, to promotions and retail operations. Within this fragmentation loop, technology, and the appreciation of technology, has been traditionally absent. Distributors, or Jobbers,...
