2014 was about asking questions. In 2015, the IT ecosystem geared up to determine what technology could address these questions. 2016 is the year for mass adoption of new technology and utilizing new infrastructures to address emerging challenges. From payments to consumer engagement to security, W. Capra presents the top five cross-functional questions that should…
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Unwrap the eB2B Gift
The following article is reposted from CStore Decisions and features commentary by Ed Collupy, executive consultant, W. Capra Consulting Group. It’s the time of year of giving and reflection—throughout the convenience store industry people come together in many different forums and give of their time to help each other and you. As I look back on…
Mobile Payments Making Noise
The following article is reposted from CStoreDecisions and features commentary from W. Capra Executive Consultant, Ed Collupy. “Cha-Ching!” With all the announcements about mobile payments over the past few weeks I’ve been hearing, in my mind, the sound of an older cash register when the total button was pushed, and thinking that it should become…
Five More Ideas from Industry Gurus
What’s in store for 2016? W. Capra’s “futurist”, Ed Collupy, provides some insights to CSP Magazine in their November 2015 issue. Technology What’s next for tech in 2016? Ed Collupy, executive consultant with W. Capra Consulting Group, Chicago, pinpoints three areas to watch. Manage the workforce: “The concept of workforce management has grown beyond clocking in…
W. Capra’s Ed Collupy provides insights to EMV discussions at NACS Show 2015.
The following story is reposted from C Store Decisions and features commentary by W. Capra Executive Consultant, Ed Collupy. “It ain’t over till it’s over.” Yogi Berra may have had some insight into the EMV challenge the Convenience Store industry faces when this “Yogi-ism” was uttered back in 1973. There was discussion and frustration regarding EMV…
Mobile Payment Is Ready to Explode: Experts says it's not a matter of if, but when this technology takes off.
This story is reprinted from Convenience Store News and features commentary from W. Capra Partner, Doug Rodewald, and W. Capra Executive Consultant, Ed Collupy. LAS VEGAS — Mobile payment will definitely be part of the future convenience store landscape, Doug Rodewald, partner at W. Capra Consulting, stated during Sunday’s “Mobile Payment Solutions” educational…
NACS Show Kicks Off
The following article is reposted from Convenience Store Decisions and features commentary from W. Capra Partner, Doug Rodewald and W. Capra Executive Consultant, Ed Collupy. From mobile to FDA rules for food labeling and tobacco, NACS shares the latest trends and information with convenience store retailers. The National Association of Convenience Stores (NACS) Show kicked…
"Sweet Spot" Bundling: Using POS transaction-log data to design in-store promotions
The following article was originally posted on CSPnet and features commentary from W. Capra Executive Consultant, Ed Collupy. LAS VEGAS —Where “big data” and complex analytics have drawn interest among those in the convenience-store channel, retailers interested in technology on the first day of the annual NACS convention and trade show heard about how to design…
How to Take Advantage of Learning Opportunities
Note: This article was originally published in CStoreDecisions.com by W. Capra executive consultant, Ed Collupy Retailers looking for insights on the technology front, whether it’s optimizing data or adding a mobile payment system, can find it at the NACS Show. The National Association of Convenience Stores (NACS) Show being held this month offers convenience store retailers…