Whether you consider yourself a marketer, dealer, jobber or convenience retailer in the Retail Petroleum industry, by now you’ve been told you need to act on implementing EMV, empower new forms of payment (mobile chief among them), or drive growth through robust loyalty offerings. The complex relationships and technologies that...
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Opinion: Let’s Get Personal: Earn Loyalty via Security
In this article, reposted from CSPnet.com, W. Capra Partner, Matt Beale describes the steps that all retailers should take to perform an effective security health check. Who isn’t afraid of getting their information stolen—particularly their credit-card numbers? No one wants to see a random Caribbean cruise or flat-screen TV appear on their...
W. Capra Proud to Support the AAIM
W. Capra is pleased to continue its support for the Alliance Against Intoxicated Motorists (AAIM). The AAIM was found in 1982 to bring public attention to our roadways caused by impaired drivers and to prevent future tragedies. In order to continue its life-saving programs, the AAIM depends on donations from...
Changing Weather Patterns: Managing Supplier Cyber Security Risk in the age of Cloud Services
W Capra is proud to again host the Technology Executives Club: Cyber Security Roundtable Group on January 29 in Chicago. “Changing Weather Patterns: Managing Supplier Cyber Security Risk in the age of Cloud Services” is the topic. We are excited to have Patrick Skerrett from iManage leading the discussion. This...
5 IT Strategy Questions to Keep in Mind for 2016
2014 was about asking questions. In 2015, the IT ecosystem geared up to determine what technology could address these questions. 2016 is the year for mass adoption of new technology and utilizing new infrastructures to address emerging challenges. From payments to consumer engagement to security, W. Capra presents the top...
Unwrap the eB2B Gift
The following article is reposted from CStore Decisions and features commentary by Ed Collupy, executive consultant, W. Capra Consulting Group. It’s the time of year of giving and reflection—throughout the convenience store industry people come together in many different forums and give of their time to help each other and you....
EMV Watch: Speed Up Checkout this Holiday Season
The holiday shopping season officially kicked off this past Friday as retailers launched their Black Friday sales. While retailers have been honing their holiday sales processes for years, the transition to EMV has the potential to throw off the delicate balance of customer support, fraud protection, and checkout speeds that...
Mobile Payments Making Noise
The following article is reposted from CStoreDecisions and features commentary from W. Capra Executive Consultant, Ed Collupy. “Cha-Ching!” With all the announcements about mobile payments over the past few weeks I’ve been hearing, in my mind, the sound of an older cash register when the total button was pushed, and...
The Race to Win Real-Time Payments
Last week brought two major partnerships in the push for real-time payments: TCH with VocaLink clearXchange with Early Warning The Clearing House (TCH) is a private-sector ACH Operator that processes about half of all commercial ACH volume in the country. Its partnership with payment systems provider VocaLink aims to bring...
Five More Ideas from Industry Gurus
What’s in store for 2016? W. Capra’s “futurist”, Ed Collupy, provides some insights to CSP Magazine in their November 2015 issue. Technology What’s next for tech in 2016? Ed Collupy, executive consultant with W. Capra Consulting Group, Chicago, pinpoints three areas to watch. Manage the workforce: “The concept of workforce management...
Safe Harbor Agreement Update
Last week the Court of Justice of the European Union (CJEU) struck down the Safe Harbor agreement (Decision 2000/520/EC) that's been in place since 2000. The Safe Harbor agreement bridged EU and US laws and safeguards that govern the transfer of personal data* from the EU to the US. The...
If Facebook Has Its Way with Commerce
Facebook announced that it is piloting two new features: Shopping Feed and Canvas. The Shopping Feed, as you might guess, is a shopping section on the website that will act, in Facebook’s words, as a “single place for people to more easily discover, share, and purchase products.” Canvas will act...
