Under direction from the Faster Payments Task Force (FPTF), the United States seeks to modernize its payments infrastructure and develop a new system which can provide safe, ubiquitous, and faster payment capabilities to all stakeholders in the payments value chain. The opportunities created by the instantaneous movement of money around...
Spotlight on Loyalty: Part I of II
5 assumptions that will doom your loyalty program Loyalty programs are the cherry on a sundae; consumers come to expect them when making everyday purchases. While companies commit financial and employee resources to build loyalty programs, they must remember those programs are the cherry; not the ice cream, the bowl...
Where Do Fraudsters Go?
There are undoubtedly hundreds of cybersecurity and fraudulent attacks being committed at this very moment. While merchants have invested time, resources, technology, and hundreds of millions of dollars to protect sensitive company and customer data, fraud continues to rise at an exponential rate. Fraud is Migrating While the U.S. continues...
W. Capra at NACS
For those attending the upcoming NACS Show in October, here are four sessions where you can find W. Capra. Come stop by for a visit! WHEN AND WHERE October 18-21, 2016 - Georgia World Congress Center, Atlanta, GA. Sessions TECHNOLOGY EDGE CIO PANEL Moderator: Loren Allston, W. Capra Consulting Group –...
Opinion: Let’s Get Personal: Earn Loyalty via Security
In this article, reposted from CSPnet.com, W. Capra Partner, Matt Beale describes the steps that all retailers should take to perform an effective security health check. Who isn’t afraid of getting their information stolen—particularly their credit-card numbers? No one wants to see a random Caribbean cruise or flat-screen TV appear on their...