2014 was about asking questions. In 2015, the IT ecosystem geared up to determine what technology could address these questions. 2016 is the year for mass adoption of new technology and utilizing new infrastructures to address emerging challenges. From payments to consumer engagement to security, W. Capra presents the top five cross-functional questions that should…
Category: RETAILSYSTEMS+
EMV Watch: Speed Up Checkout this Holiday Season
The holiday shopping season officially kicked off this past Friday as retailers launched their Black Friday sales. While retailers have been honing their holiday sales processes for years, the transition to EMV has the potential to throw off the delicate balance of customer support, fraud protection, and checkout speeds that retailers are used too. The…
"Sweet Spot" Bundling: Using POS transaction-log data to design in-store promotions
The following article was originally posted on CSPnet and features commentary from W. Capra Executive Consultant, Ed Collupy. LAS VEGAS —Where “big data” and complex analytics have drawn interest among those in the convenience-store channel, retailers interested in technology on the first day of the annual NACS convention and trade show heard about how to design…