Your program should be a long-term decision, not a short-term fix. The following is re-posted from Convenience Store News. Can consumers be loyal to your company or brand anymore? What incentives persuade a millennial to be loyal to your company? Do loyalty programs actually increase sales, or is the end...
Controlling Your Most Controllable Expense
Arguably, employees are the most important asset for a business – also the most expensive. Employee wages represent a major liability on a company’s balance sheet. Any business owner (large or small) worth their salt understands the importance that monitoring and controlling wage spend has on their bottom line....
DoT: The Digital of Things
Alright, I know you may be already thinking “is this guy trying to start a new buzzword or something?” The quick answer is no— but if you think about it, the term “IoT,” or internet of things, was created to frame all applications devices, and potential internet uses, along with...
3 Keys to the Golden Rule
Has technology taken over the world? Our future seems to be driven by the next efficiency-maximizing cloud-based platform, or the next innovative gadget or app that promises exponential top line growth. As these technological changes move our world faster, I thought a friendly reminder about The Golden Rule would be...
W. Capra at NACS
For those attending the upcoming NACS Show in October, here are four sessions where you can find W. Capra. Come stop by for a visit! WHEN AND WHERE October 18-21, 2016 - Georgia World Congress Center, Atlanta, GA. Sessions TECHNOLOGY EDGE CIO PANEL Moderator: Loren Allston, W. Capra Consulting Group –...
W. Capra Launches Rubix Services
W. Capra launches Rubix Services to expand its commitment to the Petroleum C-Store Industry W. Capra Consulting Group, the leading retail technology, payments and security consultancy to the Petroleum Convenience Store industry, is broadening its commitment to the industry by launching Rubix Services. Rubix is a payment processing and technology...