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Tag: self checkout

How to Approach Implementing Autonomous Checkout

Though autonomous checkout has demonstrated clear benefits to those who implement it well, the implementation doesn’t come without its challenges. One of the biggest pitfalls we see in self-checkout implementations is the propensity to treat this new technology as we would treat any other POS terminal.

December 19, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+ Consumer Engagement, consumer experience, convenience, frictionless checkout, POS, Retail Technology, self checkout
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How and when to forge boldly ahead with an autonomous checkout solution?

Consumer expectations around reduced friction at checkout, not waiting in long lines and burgeoning labor shortages have made self-checkout solutions more imperative than ever before.

May 12, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+ Consumer Engagement, consumer experience, POS, Retail Technology, self checkout
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Creating the Frictionless Journey Your Customers Want and Demand

The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. Create a powerful customer experience solution where the customer can easily identify and manage their relationship with your brand. By Ed Collupy These were insights & remarks I prepared for a session on Customer Engagement that I cohosted…

November 7, 2017 by wcapra No comment(s) CAPRAplus consumer experience, Convenience Store, CSDecisions, customer journey, customer service, frictionless, NACS Show, NCR, self checkout
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