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Tag: retail petroleum

How should petroleum marketers plan remaining a relevant energy provider to consumers as drivers migrate to electric vehicles?  

How should petroleum marketers plan remaining a relevant energy provider to consumers as drivers migrate to electric vehicles?  

The Federal government and myriad states continue to plow forward in setting new laws and providing consumer incentives to push the market towards a critical mass of electric vehicles.  For petroleum marketers, the change in how vehicles will “fuel” is a cause for transformation as well.  Do petroleum marketers want to maintain their relationships with…

01/31/2022 by wcapra No comment(s) PETRO+ electric vehicles, EV, retail petroleum
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Outdoor EMV helped defray fraud, but what about improving security and protecting cardholder data for petroleum marketers?

For petroleum marketers, now on the other side of Outdoor EMV implementation, payments at the pump seem more secure and less prone to fraud. This view is only somewhat true, however: Committing fraud by way of stolen card is now more difficult, but sensitive payment data is both more vulnerable and more under attack than…

08/27/2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ data security, p2pe, payment security, Payments, Petroleum, retail petroleum
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What’s happened with chargebacks since the Outdoor EMV Liability Shift?

For petroleum marketers, the April 17, 2021, Outdoor EMV liability shift has come and gone, but how has the shift impacted chargebacks at sites? Petroleum marketers have reported an influx of incorrect chargebacks flowing through, citing three primary aberrations: mobile transactions showing chargeback reasons related to EMV transactions, reason codes related to goods and services…

06/23/2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ EMV, EMV chargebacks, fraud, payment fraud, retail petroleum
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The Liability Shift for Outside Payment Fraud at Gas Stations is Looming

There are efficiencies that can be gained with any hardware or software upgrade, especially with a project as intensive as becoming Outdoor EMV compliant.

02/26/2021 by wcapra No comment(s) PAYMENTS+, PETRO+, RETAILSYSTEMS+, SECURITY+ EMV, fraud, liability shift, outdoor emv, payment fraud, Petroleum EMV, retail petroleum
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Foundations of Innovation

As consumer demand for touchless and frictionless experiences has risen rapidly during the COVID-19 pandemic, convenience retailers — on the average — are encountering greater challenges in meeting these needs than retailers in other verticals.

11/09/2020 by wcapra No comment(s) PETRO+ build vs buy, convenience, EMV, frictionless, outdoor emv, retail petroleum, touchless
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W. Capra Discusses Technology Adoption

The following has been re-posted from Loyalty360, and is taken from a recent interview between Loyalty360 and W. Capra regarding technology adoption. The original post can be found here. How does W. Capra view technological adaptation for brands? Is it a necessity in today’s market? History is littered with once prosperous organizations that failed to…

09/26/2018 by Daniel Kahan No comment(s) DIGITAL+, LOYALTY+ b2b, b2b technology, Consumer Engagement, QSR, retail petroleum, technology adaptation
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The Expanding Back Office

The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. Cloud and mobile are among the technologies pushing the envelope of internal store systems. By Ed Collupy Recent store visits have often allowed me to spend time in the ‘back office’ and have reaffirmed for me that retail…

11/14/2017 by wcapra No comment(s) PETRO+ back office, C-Store, mcommerce, Mobile Commerce, retail petroleum
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Unlocking Security Issues

The following article has been re-posted from Convenience Store Decisions. The original posting can be found here. A multi-faceted approach to store security—from locks and cameras to smart safes and best practices in data security—is necessary to keep c-stores safe from theft in 2017. By Ed Collupy Around-the-clock business like the retail petroleum/convenience store industry…

10/09/2017 by wcapra No comment(s) CAPRAplus, PETRO+, RETAILSYSTEMS+, SECURITY+ Convenience Store, data security, Data Threat Report, Internet of Things, IoT, national retail federation, point of sale, POS integration, retail petroleum
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W. Capra Consulting Group © 2022.
221 North LaSalle Street Suite 1325 Chicago, IL 60601
1-312-873-3300
info@wcapra.com
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