The question of digital wallet acceptance is a tired one – but for many merchants a decision they might want to reconsider. Stored credentials, defined as a system or service that stores multiple payment methods for use across multiple websites, is not a new concept. In fact, many would say...
To PIN or Not to PIN?
A PIN— a Personal Identification Number. A customer’s PIN is the number that can verify a customer’s identity during a transaction. Most consumers and merchants believe that a PIN should be the de facto method for validating a cardholder’s identity. The question of whether or not a PIN will be...
Mobile Payments: Avoiding the Rapid Path to Irrelevancy
From its experience and continued education in mobile, W. Capra has identified some key foundational learnings that should be used to to think about how to increase adoption and ongoing usage of your mobile app. Consumers, in particular those who are willing to download and try a mobile app, are...
Mobile Payment Is Ready to Explode: Experts says it's not a matter of if, but when this technology takes off.
This story is reprinted from Convenience Store News and features commentary from W. Capra Partner, Doug Rodewald, and W. Capra Executive Consultant, Ed Collupy. LAS VEGAS — Mobile payment will definitely be part of the future convenience store landscape, Doug Rodewald, partner at W. Capra Consulting, stated during...