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Tag: convenience

How to Approach Implementing Autonomous Checkout

Though autonomous checkout has demonstrated clear benefits to those who implement it well, the implementation doesn’t come without its challenges. One of the biggest pitfalls we see in self-checkout implementations is the propensity to treat this new technology as we would treat any other POS terminal.

December 19, 2022 by wcapra No comment(s) DIGITAL+, PAYMENTS+, PETRO+, RETAILSYSTEMS+ Consumer Engagement, consumer experience, convenience, frictionless checkout, POS, Retail Technology, self checkout
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When to Prepare for EV

Though there remains ongoing debate around how to best deploy the EV infrastructure, and although internal combustion vehicles will surely remain in market for a long time to come, the tipping point for national EV adoption remains an inevitability.

September 30, 2022 by wcapra No comment(s) PETRO+, RETAILSYSTEMS+ convenience, electric vehicles, energy, EV, EV charging, Strategy
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What does the new Taco Bell Defy concept mean for Convenience?

This new Taco Bell concept should not be seen merely as a signal to other fast-food operators and Quick Service Restaurants (QSR) that change is coming; this is a sign to all who strive to offer quick, convenient, access to high quality food and drink that adaptation is required.  As a company, you don’t get…

June 13, 2022 by wcapra No comment(s) DIGITAL+, LOYALTY+, PAYMENTS+, RETAILSYSTEMS+, Uncategorized Consumer Engagement, consumer experience, convenience, Digital commerce, QSRs
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Foundations of Innovation

As consumer demand for touchless and frictionless experiences has risen rapidly during the COVID-19 pandemic, convenience retailers — on the average — are encountering greater challenges in meeting these needs than retailers in other verticals.

November 9, 2020 by wcapra No comment(s) PETRO+ build vs buy, convenience, EMV, frictionless, outdoor emv, retail petroleum, touchless
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Salty Snacks Charge Forward

The below article, which includes quotations from W. Capra Executive Consultant Ed Collupy, has been re-posted from Convenience Store Decisions. The original article can be found here. As more consumers are shifting to healthier and protein-filled salty snacks as meal replacements, c-stores are well positioned to reap the rewards. By Lisa White, Contributing Editor The…

September 18, 2018 by wcapra No comment(s) PETRO+ C-Store, convenience, Petro, Petroleum, private label, retail margin, snacks
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Engaging Consumers to Develop Fuel Brand Loyalty

Differentiation in an Undifferentiated Market Merchants realize that having a loyalty program is a standard requirement and not an added feature in consumer eyes, but the structure of their loyalty offerings can differ between verticals and between merchants operating in the same vertical. In the fuel sector specifically, it can be difficult to create a…

August 28, 2018 by wcapra No comment(s) LOYALTY+, PETRO+ coalition, Consumer Engagement, convenience, differentiation, FRN, fuel, fuel and convenience, fuel rewards, Loyalty, Major Oil, plenti, shell
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