LEADERSHIP
Tim Radway
Chief Operating Officer
Tim has been with W. Capra since 2012 and currently serves as the Chief Operating Officer leading the organization in accounting and finance, cross-functional operations, sales and marketing support, and growth operations. Tim’s diverse set of roles while with W. Capra, including time spent as a consultant, has given him a deep understanding of the many vital facets of running and growing an organization. Over his career, Tim has more than twenty years of experience across a broad set of organizations and holds degrees in International Business, French, and an MBA from Dominican University in River Forest, Illinois. Outside of work Tim loves spending time with his family and cheering on the Louisville Cardinals.
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Insights
- Why do you need a partner to lead your technology and payment implementations?For a merchant to unlock the full potential of new technology, partnering with the expertise of an organization like W. Capra is crucial. Conversely, for a vendor whose platform or product has been selected by a merchant, ensuring an efficient and effective implementation can help establish strong client relations and get your organization on the path to revenue recognition more quickly.
- Why should merchants work with W. Capra on their Fraud Management program?The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
- What’s In Store for Retail: Industry Trends to WatchWhile uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
