LEADERSHIP
Tim Radway
Chief Operating Officer
Tim has been with W. Capra since 2012 and currently serves as the Chief Operating Officer leading the organization in accounting and finance, cross-functional operations, sales and marketing support, and growth operations. Tim’s diverse set of roles while with W. Capra, including time spent as a consultant, has given him a deep understanding of the many vital facets of running and growing an organization. Over his career, Tim has more than twenty years of experience across a broad set of organizations and holds degrees in International Business, French, and an MBA from Dominican University in River Forest, Illinois. Outside of work Tim loves spending time with his family and cheering on the Louisville Cardinals.
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Insights
- What Merchants Need to Know About the Visa / Mastercard SettlementThough there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.
- What’s the Cost of Not Monitoring Your Cost of Acceptance?Every major retailer accepts credit card payments across the varied channels that consumers use to shop. With this acceptance comes myriad processing fees, ranging from direct and understandable to fees described with esoteric acronyms on merchant funding statements that only the most experienced experts on the acquirer team can explain. Since payment processing fees can be one of the most significant expenses a retailer has, how can you stay on top of your cost of acceptance and ensure margins aren’t eroding in an increasingly challenging macroeconomic environment?
- As Technology Evolves, So Does the Need for Quality AssuranceAs the industry witnesses constant innovation and the introduction of new solutions, QA capabilities have become table stakes for ensuring the smooth functioning of consumer-facing and back-end technology. Whether rolling out new capabilities, maintaining existing solutions, or testing hypotheses, technological advances have introduced new channels that require rigid testing.
