TRANSFORMATION SERVICES
Program & Project Delivery
Whether looking to leverage our lifecycle services to meet project objectives on time and under budget or seeking holistic program delivery from experts who know the space best, W. Capra is here to help. Our team understands how project objectives fit into your program portfolio and helps you build upon project-specific successes to land upon go-forward goals. W. Capra provides project managers with domain knowledge of the projects they are leading.
From a project perspective, W. Capra leverages full-suite expertise to optimize delivery services across your larger technology stack and brand strategy, from vendor selection to deployment and operations management. Our experts work with you to succinctly align on project goals at the onset and deliver against those goals at project closure.
In a program management model, W. Capra deploys a team of experts in your vertical to execute identified objectives in your program in conjunction with your team. Whether you’re seeking W. Capra management in a loyalty, fraud mitigation, PCI, data privacy, or payment-card related capacity, our experts are cross-functionally trained to ensure that we implement strategies and frameworks optimized for your greater organization.
Latest Insights
- What Merchants Need to Know About the Visa / Mastercard SettlementThough there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.
- What’s the Cost of Not Monitoring Your Cost of Acceptance?Every major retailer accepts credit card payments across the varied channels that consumers use to shop. With this acceptance comes myriad processing fees, ranging from direct and understandable to fees described with esoteric acronyms on merchant funding statements that only the most experienced experts on the acquirer team can explain. Since payment processing fees can be one of the most significant expenses a retailer has, how can you stay on top of your cost of acceptance and ensure margins aren’t eroding in an increasingly challenging macroeconomic environment?
- As Technology Evolves, So Does the Need for Quality AssuranceAs the industry witnesses constant innovation and the introduction of new solutions, QA capabilities have become table stakes for ensuring the smooth functioning of consumer-facing and back-end technology. Whether rolling out new capabilities, maintaining existing solutions, or testing hypotheses, technological advances have introduced new channels that require rigid testing.
