OPERATIONS SERVICES
Payments Operations
Operationalizing payments for your business is increasingly complex in today’s payments environment. New methods of payment, data privacy regulations, and the ever-changing technology landscape create a complex set of interwoven ways for businesses to achieve their goals. W. Capra’s payment operations experts have a plethora of payment experience. Our experts provide operational guidance on a breadth of payment projects in the card processing and adjacent spaces – from high-level industry benchmarking to granular cost of acceptance analysis.
W. Capra has a team of business-minded payment operations experts that provide thought leadership, direction, and analysis to a wide range of payment initiatives. Our approach to assess operations utilizes a four-part framework: Discover, Analyze, Gather Insights, and Continuously Improve.
This approach allows us to effectively assess cost of acceptance, aid in contract negotiation, and generate KPIs to effectively analyze performance for a variety of merchants.
Latest Insights
- Prepping for the End of Year, Holidays, and 2025As each year ends, merchants are forced to deal with the scramble related to holiday season sales and offers which ideally, are executed flawlessly from consumer interaction at point of purchase all the way through backend systems and related cash flows, and an eagerness to hit the start of the next year and begin execution of strategic initiatives.
- Is Walmart’s real-time payments offer going to be a market mover?It was recently announced that Walmart will be working with Fiserv to implement real-time payments for their customers using Fiserv’s real-time payment transaction rails. Real-time payments aren’t a new concept but have had slow bank adoption and even slower merchant and consumer assumption. Will Walmart’s move prompt banks and merchants alike to move more quickly?
- Visa Sued for Monopolizing Debit MarketsThe US DOJ recently announced a lawsuit against Visa, alleging it has engaged in monopolizing the debit network markets, entering into unlawful agreements to restrain trade, and violating the Sherman Act. Here’s what merchants should know about it.
