LEADERSHIP
Pat M. Raycroft
Founding Partner
Pat has extensive experience as part of senior management teams at BP and Amoco. He directed the development and implementation of IT consolidation and integration efforts required to support two successive multi-billion dollar mergers. He managed the design and implementation of Amoco’s retail systems including their site networking and card processing platforms. Pat has also led retail site architecture work, developed vendor strategies and executed RFP processes for POS and site connectivity, and developed strategies for loyalty programs.
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Insights
- Why do you need a partner to lead your technology and payment implementations?For a merchant to unlock the full potential of new technology, partnering with the expertise of an organization like W. Capra is crucial. Conversely, for a vendor whose platform or product has been selected by a merchant, ensuring an efficient and effective implementation can help establish strong client relations and get your organization on the path to revenue recognition more quickly.
- Why should merchants work with W. Capra on their Fraud Management program?The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
- What’s In Store for Retail: Industry Trends to WatchWhile uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
