Pat M. Raycroft
Pat has extensive experience as part of senior management teams at BP and Amoco. He directed the development and implementation of IT consolidation and integration efforts required to support two successive multi-billion dollar mergers. He managed the design and implementation of Amoco’s retail systems including their site networking and card processing platforms. Pat has also led retail site architecture work, developed vendor strategies and executed RFP processes for POS and site connectivity, and developed strategies for loyalty programs. Currently, he is a managing partner of the W. Capra Consulting Group focusing on retail technology.
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- How should my business confidently deploy new retail technology solutions?Implementing new technology or software solutions can be a complex and risky process. To mitigate potential pitfalls and ensure successful deployments, merchants should consider enlisting the help of a trusted third-party testing partner. The key benefits of third-party testing with an industry stalwart like W. Capra should be an integral part of any retailer’s technology deployment strategy.
- What Does the New Interchange Legislation Mean For You?A growing number of states have recently introduced legislation to prohibit charging interchange fees on the sales and excise tax portion of retail transactions. Thus far, there are active bills in the states of Georgia, Florida, Idaho, North Dakota, and Texas, however that number is expected to grow in the near-term future.
- Get The Most Out of TokenizationBy replacing sensitive data with tokens, merchants not only reduce the risk of a data breach, they also ensure that even if a hacker (aka “bad guy”) were to access their system, the hacker would only be able to access the tokens, which are useless without corresponding sensitive personal information (SPI).