LEADERSHIP
Lisa Biggs
Partner
Lisa Biggs’ passion for operational excellence, along with her 30+ years of practical and technical experience in the petroleum, convenience, and retail industries, has served her team and clients well. Lisa works with retailers, suppliers, manufacturers, and solution providers to build business infrastructure and leverage returns on investment for corporate and store level technologies.
As a distinguished expert in the industry, Lisa maintains a strong focus on learning and development. She is a frequent contributor, facilitator, and speaker for NACS and other industry trade organizations and publications. Lisa served on the board of Conexxus/PCATS for 6 years and previously on NACS Technology Standards committees since 1996. In honor of her many years of commitment to industry standards and process improvements, Lisa was inducted into the Conexxus Hall of Fame in 2018.
Outside of work, Lisa cherishes family time with her three grown sons and grandchildren. She has always had a passion for helping children. She is active in her church’s children’s ministry and co-founded a non-profit organization, Hopes and Dreams, which provides assistance and activities for children and adults with special needs throughout several counties in Kentucky.
Insights
- Orchestrating Success: How Merchants Can Better Capitalize on the Benefits of Payment OrchestrationAs the complexity of managing multiple payment channels and services continues to evolve, the concept of payment orchestration has garnered increasing attention in the merchant community. Despite this growing interest, there has been a notable lag in actual implementation of orchestration capabilities. Here we explore what payment orchestration is, why it’s relevant to merchants, and how to overcome the challenges to effective orchestration.
- Decarbonization – From Energy Sources to Retail Deployment With the alternative fuels market gaining significant traction, business leaders must grasp how this transition will impact their organization and how they can be part of the change toward decarbonization. As retailers consider installing EV (Electric Vehicle) or Hydrogen Fuel Cell chargers to handle the increasing consumer demand, they must realize that installing these chargers alone will not satisfy their overall cleaner energy goals.
- Why You Need to Take a Deeper Look at Your Fleet Offering Whether an organization maintains an existing proprietary fleet offering or is evaluating their third-party fleet payment providers, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio.
