LEADERSHIP
Lesley Saitta
Partner & Strategic Advisor
As Partner & Strategic Advisor, Lesley focuses on developing W. Capra’s expanding solutions, services, and partners globally, and providing strategic advisory to the W. Capra Leadership Team, as well as to its clients and partners. She works closely with both domestic and international retailers, consumer goods companies, software providers and industry associations. Lesley’s focus on leadership, organization, infrastructure and change management transforms companies and yields significant returns. Lesley is a co-founder of Impact 21, which was acquired by W. Capra in April 2024.
Lesley is a mentor to many successful retail executives and entrepreneurs and is committed to expanding equality and diversity in the workplace. Her passion for Stott Pilates, golf, pickleball, reading, championing children with learning differences and personal work with several non-profit foundations keep her both humbled and inspired.
Insights
- Why do you need a partner to lead your technology and payment implementations?For a merchant to unlock the full potential of new technology, partnering with the expertise of an organization like W. Capra is crucial. Conversely, for a vendor whose platform or product has been selected by a merchant, ensuring an efficient and effective implementation can help establish strong client relations and get your organization on the path to revenue recognition more quickly.
- Why should merchants work with W. Capra on their Fraud Management program?The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
- What’s In Store for Retail: Industry Trends to WatchWhile uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
