Is Walmart’s Real-Time Payments Offer Going to be a Market Mover?
It was recently announced that Walmart will be working with Fiserv to implement real-time payments for their customers using Fiserv’s […]
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Impact 21 and The Retail Marketeers Form Strategic Alliance
Impact 21 and The Retail Marketeers have formed a strategic alliance for the betterment of their energy and convenience retail […]
Retail Economics Are Changing – Are You?
Advertisers are increasingly redirecting their funds from traditional publishers to retailers that are serving as publishers— and this trend is only projected to continue, with retail media spending likely to double in the next four years.
Solving the Complex Digital Equation in Grocery
Like everything else these days, the weekly grocery store trip is becoming increasingly digital. Traditional analog experiences, like the weekly […]
Burchfield Joins CTVG as Thought Leader in Convenience Technology
Lexington, KY, 9/26/2023 – Impact 21, leading global consulting firm dedicated to helping convenience, retail, and energy clients thrive in […]
Should You Be Installing a Retail Charge Point Network?
As EV adoption continues to rise, retailers who own real estate face a critical decision on whether, and how, to implement a charge point network. Often described as a nexus of charge points that enables EV owners to charge their vehicles, track which charge points they engage with, and predictably know which adapters are available, charge point networks can deliver long-term benefits to retailers as well as consumers.
When Should a Merchant Be Merchant of Record?
The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.
Impact 21 Makes Strategic Investment in Energy’s Future
Lexington, KY, August 30, 2023 – Impact 21, a consulting firm that enables the specialty retail, convenience, and energy channels […]
How does Artificial Intelligence fit into my business?
Even without a full-blown AI usage program, giving employees clear direction on where and how AI can be used within your company is crucial. Concerns about consumer privacy, business trade secrets, non-disclosure agreements, the use of copyrighted information, and even the accuracy of ChatGPT’s output need to be addressed in this guidance, or else employees may opt to make their own choices about use of these tools in the workplace.
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