5 Ways Amazon Go Succeeded: The Catalyst Retail Needed
For a moment, Amazon Go was supposed to be the future of retail. Walk in, grab what you need, and walk out – no lines, no registers, no friction. When it debuted in 2018, some predicted it would redefine the industry.
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Why You Need An Automation Journey Map
Investment isn’t enough. To maximize the potential of retail automation technology, companies need a deliberate approach. Most of the business […]
As Technology Evolves, So Does the Need for Quality Assurance
As the industry witnesses constant innovation and the introduction of new solutions, Quality Assurance (QA) capabilities have become table stakes […]
CSP Magazine – Ticking Tech Timeline And The Potential Of AI
This article, by Impact 21’s Tom Newbould as a guest author, was published in the January 2024 edition of CSP […]
How can your business more easily tackle major technology transformation?
As companies emerged from the COVID-19 pandemic, they shifted strategies from keeping their business alive and operational performing, to creating visions and planning roadmaps for implementing new technology.
Technology Innovation & Its Impact on Consumer Payments
RetailTEC 2023 is now in the books, and it was one of the most informative and exciting convenience and grocery […]
Burchfield Joins CTVG as Thought Leader in Convenience Technology
Lexington, KY, 9/26/2023 – Impact 21, leading global consulting firm dedicated to helping convenience, retail, and energy clients thrive in […]
7 Keys to Self-Checkout Success
Strategies for Retail Efficiency & Customer Experience Convenience retailers have generally been slower than their fast-moving consumer goods peers to […]
How should my business confidently deploy new retail technology solutions?
Implementing new technology or software solutions can be a complex and risky process. To mitigate potential pitfalls and ensure successful deployments, merchants should consider enlisting the help of a trusted third-party testing partner. The key benefits of third-party testing with an industry stalwart like W. Capra should be an integral part of any retailer’s technology deployment strategy.
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