It was recently announced that Walmart will be working with Fiserv to implement real-time payments for their customers using Fiserv’s real-time payment transaction rails. Real-time payments aren’t a new concept but have had slow bank adoption and even slower merchant and consumer assumption. Will Walmart’s move prompt banks and merchants alike...
Visa Sued for Monopolizing Debit Markets
The US DOJ recently announced a lawsuit against Visa, alleging it has engaged in monopolizing the debit network markets, entering into unlawful agreements to restrain trade, and violating the Sherman Act. Here's what merchants should know about it.
The Future of PCI DSS Scoping and Segmentation: What’s Changed?
he ever-evolving cybersecurity landscape has made it more urgent than ever to address these challenges, and the release of the new 2024 PCI DSS Scoping and Segmentation Guidance could not have come soon enough. The new supplement has evolved significantly from its 2017 predecessor, offering much-needed updates to help organizations...
Orchestrating Success: How Merchants Can Better Capitalize on the Benefits of Payment Orchestration
As the complexity of managing multiple payment channels and services continues to evolve, the concept of payment orchestration has garnered increasing attention in the merchant community. Despite this growing interest, there has been a notable lag in actual implementation of orchestration capabilities. Here we explore what payment orchestration is, why...
Why You Need to Take a Deeper Look at Your Fleet Offering
Whether an organization maintains an existing proprietary fleet offering or is evaluating their third-party fleet payment providers, one of the most common barriers that retailers face when attempting to gain incremental market share is that their offering assumes a universal need across the fleet portfolio.
Electronic Benefits Transfer (EBT) State-Level Changes
The states of California and Oklahoma have recently decided to issue EBT EMV cards in a move designed to mitigate fraud. While the theory remains that this implementation will help to protect consumers, in practice the payment facilitators have not received the specifications to code to, and therefore will not...
Why do you need a partner to lead your technology and payment implementations?
For a merchant to unlock the full potential of new technology, partnering with the expertise of an organization like W. Capra is crucial. Conversely, for a vendor whose platform or product has been selected by a merchant, ensuring an efficient and effective implementation can help establish strong client relations and...
Why should merchants work with W. Capra on their Fraud Management program?
The most frequently stated struggle for fraud management teams is how to manage new areas of fraud to prevent lost revenues, but this is not where the only focus should be; successful programs do this while mitigating friction in their consumer experience.
What’s In Store for Retail: Industry Trends to Watch
While uncertainty around the state of the economy lingers due to inflation, retailers have remained focused on roadmaps centered around new technology and experiences to keep customers engaged. Here we examine the top trends retailers should be watching.
What Merchants Need to Know About the Visa / Mastercard Settlement
Though there are multiple class action lawsuits in place against the card brands, the particular litigation addressed in the March 26, 2024, settlement carries industry-wide implications. Per the settlement, Visa and Mastercard have agreed that, interchange rates will lower rates by 4 basis points for the next 3 years.
What does it take to be a successful Merchant of Record?
Many enterprise merchants in recent years, in particular QSR chains and Convenience & Energy Retailing companies, have become the Merchant of Record (MoR) for their franchisees. In an earlier article, we explained what it means to be a Merchant of Record. Here, we’ll explain the profile of companies that might...
When Should a Merchant Be Merchant of Record?
The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.