The Cost of Poor Quality Assurance for Point-of-Sale and Back Office Systems in Petroleum Retail
Quality Assurance (QA) is vital to ensure that those who use the tool daily can replicate basic functions AND access the advanced technology and process automation they were promised during sales demos.
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Turn Your Customer-First Mantra Into Strategic Action
Retailers have been saying it for years, “We need to put the customer at the center of everything we do.” […]
CSP Magazine – Ticking Tech Timeline And The Potential Of AI
This article, by Impact 21’s Tom Newbould as a guest author, was published in the January 2024 edition of CSP […]
Rethinking Your Offer to Attract EV Customers
With electric vehicle adoption accelerating faster than expected, convenience retailers need to begin thinking through their EV strategies sooner rather […]
Making Your EV Game Plan: 6 Strategic Considerations To Think About First
With growing consumer enthusiasm for Electric Vehicles, funding pouring into new and better infrastructure, more manufacturers introducing new EV models, […]
Why Convenience Store Operators Should Consider Subscription Programs
Subscription programs offer significant value to both the consumer and operator, driving repeat customers, increasing lifetime value, and fostering customer loyalty.
Ready or Not, EV Adoption Is Accelerating Even Faster than Expected
Is the US ready for electric vehicles? It’s been a matter of debate for some time, and there are plenty […]
Impact 21 and The Retail Marketeers Form Strategic Alliance
Impact 21 and The Retail Marketeers have formed a strategic alliance for the betterment of their energy and convenience retail […]
Convenience Store Distribution Strategy: 5 Key Insights and Approaches
Traditionally, most convenience store retailers have relied on a grocery wholesale supply chain and distribution model as its convenience store […]
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