CSP Magazine – What C-Store Retailers Need to Do to Succeed in 2025
This article, by W. Capra’s Tom Newbould as a guest author, was published in the February 2025 edition of CSP […]
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When Should a Merchant Be Merchant of Record?
The biggest benefit to becoming the Merchant of Record is the opportunity to optimize payment operations and standardize the customer experience. As technology has evolved, so has the need to optimize transaction flows across channels of commerce, control costs, and improve resiliency.
Impact 21 Makes Strategic Investment in Energy’s Future
Lexington, KY, August 30, 2023 – Impact 21, a consulting firm that enables the specialty retail, convenience, and energy channels […]
How does Artificial Intelligence fit into my business?
Even without a full-blown AI usage program, giving employees clear direction on where and how AI can be used within your company is crucial. Concerns about consumer privacy, business trade secrets, non-disclosure agreements, the use of copyrighted information, and even the accuracy of ChatGPT’s output need to be addressed in this guidance, or else employees may opt to make their own choices about use of these tools in the workplace.
Convenience Store Distribution Strategy: 5 Key Insights and Approaches
Traditionally, most convenience store retailers have relied on a grocery wholesale supply chain and distribution model as its convenience store […]
Turn Enterprise Data into a Competitive Advantage
Amplify your business intelligence resources and tools to provide accurate, consistent, and trusted data. In the quest to establish a […]
Which is Better: A Global or a Local Operating Model? Hint – It Depends on You
A global approach can give you consistency and standardization. Beyond the cost savings and potential negotiation power that a common global architecture can introduce, a global operating model gives businesses the power to ensure consistent branding and quality assurance, regardless of geography.
Catalogs on the Comeback Trail
Have you noticed an uptick in the number of catalogs in your mailbox recently? We have! So, what’s driving the […]
7 Keys to Self-Checkout Success
Strategies for Retail Efficiency & Customer Experience Convenience retailers have generally been slower than their fast-moving consumer goods peers to […]
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